Senior Director - Health and Benefits Consulting

About the role

As a Health and Benefits Senior Director you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.

Responsibilities

• Lead the client service team in the design and delivery of project plans; ensure progress against established objectives, budgets, timelines, deliverables, and quality standards.
• Proactively advise clients and ensure the delivery of superior client service.
• Lead vendor procurement strategy, negotiation, implementation, and optimization activities.
• Engage specialist resources and subject‑matter experts to solve client needs and generate new business.
• Materially grow Health and Benefits revenue by:
  • Anticipating client needs and cross‑selling new solutions to current clients.
• Serve as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs.
• Demonstrate extensive leadership ability by directly managing and/or mentoring other colleagues.
• Conduct final review of deliverables to ensure alignment with client objectives, leverage optimal WTW recommendations, services, and solutions, and adhere to WTW professional excellence standards.

Qualifications

• 10+ years’ experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment.
• Proven ability to generate revenue.
• Track record of success in managing and growing client relationships.
• Executive presence with polished and well‑developed written and oral communication skills.
• Superior ability to influence and collaborate with senior management and work across all levels of an organization.
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
• State Life and Health license required within 90 days of joining.
• CEBS designation, or health and welfare actuarial or underwriting training desired.
• Bachelor's degree strongly preferred; high‑school diploma required.

Benefits

• Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company‑paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources.
• Leave Benefits: Paid holidays, annual paid time off (includes paid state/local leave where required), short‑term disability, long‑term disability, other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and parental and adoption leave), and paid time off.
• Retirement Benefits: Contributory pension plan and savings plan (401k). All Level 38 and more senior roles may also be eligible for non‑qualified deferred compensation and deferred savings plans.