Senior Director - Health & Benefits Consulting

Lead client engagements involving the design and management of the full array of health and benefits programs. Drive strategy, grow relationships with current clients, and generate new business by leveraging expertise alongside WTW’s solutions and capabilities. Provide input into the evolution of the WTW Health and Benefits practice and serve as a leader in the marketplace.

About the role

Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs.

Responsibilities

• Lead the client service team in the design and delivery of project plans; ensure progress against established objectives, budgets, timelines, deliverables, and quality standards.
• Proactively advise clients and ensure the delivery of superior client service.
• Lead vendor procurement strategy, negotiation, implementation, and optimization activities.
• Engage specialist resources and subject matter experts to solve for client needs and generate new business.
• Materially grow Health and Benefits revenue through:
  • Anticipating client needs and cross-selling new solutions to current clients.
  • Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs.
• Demonstrate extensive leadership ability by directly managing and/or mentoring other colleagues.
• Conduct final review of deliverables to ensure alignment to client objectives, leverage of optimal WTW recommendations, services, and solutions, and adherence to WTW professional excellence standards.

Requirements

• 10+ years’ experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment.
• Proven ability to generate revenue.
• Track record of success in managing and growing client relationships.
• An executive presence with polished and well-developed written and oral communication skills.
• Superior ability to influence and collaborate with senior management and work across all levels of an organization.
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
• State Life and Health license required within 90 days of joining.
• CEBS designation, or health and welfare actuarial or underwriting training desired.
• Bachelor's degree preferred; High School Diploma required.

Pay

The base salary compensation range for this role is $125,000.00 - $200,000.00 USD annually. This role is also eligible for an annual short-term incentive bonus.

Benefits

• Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources.
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave).
• Retirement Benefits: Contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior-level colleagues who satisfy eligibility requirements.

Schedule

The majority of colleagues work in a “hybrid” style, with a mix of remote, in-person, and in-office interactions dependent on the needs of the team, role, and clients. Flexibility is encouraged, including requests for all types of flexible working and location-based arrangements.