Senior Director, Corporate Ticket Sales

Individual Responsibilities

• Generate new and recurring sales from businesses through the sales of season tickets, premium group hospitality packages, and other ancillary ticket products
• Meet and exceed individual sales goals and contribute to team sales goals
• Manage the full sales cycle from prospecting and discovery through pitch and contract execution
• Conduct outbound prospecting activities, including calls, emails, networking, and in-person meetings, to identify and qualify new business opportunities
• Build, manage, and maintain a consistent pipeline of qualified prospects to support achievement of individual revenue goals
• Maintain accurate and timely records of sales activities, pipeline stages, and client interactions within CRM and internal systems
• Collaborate cross-functionally with marketing, service, and sales leadership teams to support premium sales initiatives and campaigns
• Engage with fans and customers in-stadium during games to provide high-level customer care
• Represent Forward Madison FC and Rally Madison FC in a professional manner at various networking and community events
• Develop an in-depth knowledge of club CRM and ticketing systems
• Must be willing to work non-traditional hours, weekends, events and game days and provide assistance with game day duties as assigned
• The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals
• Other duties as assigned

Required Qualifications

• Minimum 3+ years of sales experience with a proven track record of ticked-related and/or B2B sales, with experience selling products, services, or experiences on the phone, virtually, or in-person
• Proven track record of generating customer leads and of converting prospects to sales and ability to manage multiple sales opportunities simultaneously
• Experience with tracking and reporting on sales and customer data via a CRM and/or ticket system
• Excellent relationship-building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization
• Ability to foster a positive team culture, work well and collaboratively with others
• Strong verbal and written communication skills
• Proficient in or ability to be trained in ticketing/CRM systems, Microsoft Office Suite, Google Workspace, or other equivalent software and other computer skills required
• Possess an active WI Driver’s License in good standing
• Use of a personal vehicle to attend offsite meetings with clients and prospects
• Possess a willingness to work long hours, evenings, weekends, and holidays, as needed to support the success of client outings

Desired Qualifications

• Bilingual, Spanish
• Experience working in a soccer or other professional sports environment
• Occasional out-of-state travel (