Director of Ticket Sales

About the role

The Director of Ticket Sales reports to the VP Ticket Sales & Service and is responsible for driving new business and group ticket sales for the Portland Fire. This role will be responsible for exceeding revenue goals across multiple products including full and partial season plans, premium seating and group ticketing. They will oversee the day-to-day management and personal development of the new business and group sales staff, while also developing sales campaigns to generate new business.

Responsibilities

• Manage and develop a high-performing team of ticketing sales representatives.
• Set clear performance metrics, conduct regular performance reviews, and foster a culture of accountability and continuous improvement.
• Maintain a deep understanding of sales pipelines, helping navigate team members through the sales process to successfully close key accounts.
• Develop and execute innovative ticket sales campaigns to achieve annual revenue goals for all ticketing products.
• Collaborate with other departments to create a cohesive strategy for campaign deployment, lead generation and an exceptional fan experience.

Requirements

• Bachelor's degree preferred or experience in lieu of a degree.
• 5+ years of ticket sales experience and 3+ years of sales management experience, preferably in professional sports.
• History of building high-performing, results-oriented sales teams including hiring, training, motivating and developing sales staff.
• Track record of consistently exceeding revenue targets across multiple products.
• Strong background in B2B, B2C and group sales.
• Ability to analyze sales data to inform strategy and decision-making.
• Prior Archtics & Salesforce experience preferred.

Qualifications

• You lead by example and are deeply invested in the growth and success of your team and the organization as a whole.
• You possess an entrepreneurial spirit and thrive in a rapidly changing, fast-paced work environment. You are not afraid to be hands-on.
• You have a deep understanding of how tactical decisions connect to the large business plan and impact the overall success of the business.
• You are experienced in building a team; including recruiting, onboarding and developing talent.
• You have excellent communication and presentation skills.
• You are capable of building strong relationships with your staff, our team and our fans and partners.

Skills

• Proven sales leadership skills.
• Data-driven approach to sales strategy.
• Excellence in fan development.

Benefits

• Competitive salary and performance-based incentives, Salary Range $100,000-115,000
• Comprehensive benefits package, including health insurance, retirement plans, and wellness programs
• Opportunities for professional development and career advancement
• Dynamic, collaborative and fun work environment
• Opportunity to make a meaningful impact and contribute to the growth of women's basketball

Pay

Salary Range $100,000-115,000

Schedule

Full-time