Senior Director, Consultant Relations

About the Role

WellRight is a corporate wellness leader delivering customizable and complete wellness programs, used by organizations to improve the health and well-being of their employees and clients. Our mission is to help people live their best lives with industry-leading technology through personalized, holistic well-being. What sets us apart is our dedication to tailoring solutions to the unique needs of each customer we serve.

Responsibilities

• Serve as WellRight's expert resource for trends in benefit consulting and wellbeing: Track current Consultant thinking on wellbeing and regularly communicate relevant information to WellRight sales, marketing, customer success, and product teams.
• Develop a clear understanding of Consultants' needs and challenges and how WellRight can provide solutions through existing strategies, new strategies or custom solutions.
• Solicit product and market feedback from Consultants and communicate this feedback to sales, marketing, customer success, and product teams (e.g., feature requests, market trends, competition intelligence, new opportunities).
• Serve as "the voice" of the Consultant community within WellRight in strategy discussions with sales, marketing, product, customer success, and management.
• Connect and make Regional Sales Manager introductions to new territory broker relationships.
• Develop strategies based on this feedback that can be executed to drive greater penetration and market presence.
• Build relationships between WellRight and the Consultant community: Identify key broker/consulting firms and local offices for wellbeing engagements and identify key healthcare/benefits/wellbeing leaders and producers within those offices.
• Manage day-to-day interactions with office/regional/national leadership at key consulting firms by owning existing relationships with those firms.
• Serve as the WellRight "evangelist" with key firms and consultants – confidently, accurately, and compellingly conveying information on WellRight and its value proposition.
• Build relationships between the WellRight sales team and key Consultants at the corporate and local office level.
• Lead, partner, and collaborate with sales and marketing on outreach initiatives targeting the Consultant community to increase brand awareness, create interest in WellRight's value proposition, and generate leads.
• Identify/develop opportunities to present WellRight to the Consultant community via events such as office meetings, conferences, etc.
• Develop and implement measures of success for outreach initiatives for each targeted firm.
• Enhance WellRight sales in consultant-driven opportunities: Analyze CRM data and the consultant contact database to support the development of an outreach strategy to target specific consulting firms nationally and by territory.
• Develop a pipeline of Consultants likely to produce leads and sales in alignment with objectives that are established annually.
• Create processes with sales and business development teams to document all Consultant contacts and activities in WellRight sales tools and systems, resulting in a territory "heat map".
• Coordinate WellRight organizational resources and activities to support broker/consultant relationship-building activities.
• Review WellRight sales and marketing materials (e.g., proposals, RFP responses, collateral, etc) targeted toward Consultants to ensure consistent and impactful messaging.
• Support finalist meetings to win new business by serving as a subject matter expert for WellRight strategy to the participating Consultants.
• Develop and provide key metrics to show progress and results and to drive ongoing program evolution.

Requirements

• Deep knowledge of wellbeing and benefit consulting required, typically gained through 10+ years in strategy, sales, or benefit consulting.
• Established network of relationships within the Consultant community, with a track record of selling into that community.
• Track record of setting strategic direction and translating it into operational execution, including in ambiguous or fast-changing situations.
• Proven project management skills, with experience managing multiple complex, concurrent projects and defining metrics to track results.
• Strong written and verbal communicator, able to explain complex ideas clearly and build consensus while raising dissenting views constructively.
• Skilled relationship-builder who asks the right questions to understand stakeholder needs and establishes trust quickly.
• Analytical mindset — comfortable using data to measure outcomes, drive decisions, and challenge assumptions with evidence.
• Demonstrated ownership: takes initiative, follows through on commitments, and collaborates effectively across functions (e.g., sales, marketing, product, customer success) to drive shared outcomes.

Benefits

• Unlimited PTO + 11 Company Paid Holidays
• VTO (Volunteer Time Off) – minimum of 3 hours per quarter
• Flexible work schedule with high autonomy
• Affordable health, dental, and vision options
• Long-term and short-term disability insurance, supplemental life insurance, transit benefits, legal services, identity protection, and pre-tax savings accounts
• 401(k) program matching 100% with Company contribution of up to 4% (immediately vested)
• Paid Pregnancy Medical Leave – up to 12 weeks
• Paid Parental Leave for spouses, adoption, or foster care placement – up to 6 weeks
• At-home internet stipend
• Access to a Udemy Business license and L&D stipends
• Rewards and incentives for participation in our WellRight Wellness Program, including a $125 Annual Physical Wellness Allowance