Senior Director, Client Strategy (Senior Media Director)

This is a senior strategic leadership role responsible for shaping growth across a portfolio of complex, enterprise-level client relationships in the United States. The position connects business objectives with integrated, full-funnel marketing strategies spanning paid media, analytics, creative, and emerging channels.

About the role

The Senior Director, Client Strategy combines executive-level client leadership with ownership of account health, revenue growth, retention, profitability, and delivery quality. You’ll translate business goals, KPIs, and unit economics into sophisticated media investment and measurement frameworks, lead testing and innovation agendas, and mentor high-performing strategy teams.

Responsibilities

• Serve as the executive strategic lead and primary business owner across a portfolio of complex enterprise accounts, translating client objectives and growth ambitions into integrated marketing strategies.
• Design and guide multi-channel strategies across Paid Search, Social, Programmatic, Video, CTV, YouTube, Retail Media, and emerging platforms, ensuring channel execution ladders back to holistic business goals.
• Translate KPIs, unit economics, and growth objectives into media investment frameworks and budget allocations while overseeing forecasting, revenue management, profitability, retention, and overall account health.
• Lead high-level client relationships, including QBRs, annual planning sessions, strategic presentations, and other high-stakes conversations with senior stakeholders.
• Identify opportunities to increase client value, drive same-store growth, and expand relationships while partnering with Business Development on new opportunities and commercial initiatives.
• Partner with Analytics teams to operationalize advanced measurement approaches, including multi-touch attribution, media mix modeling, incrementality testing, and other performance frameworks.
• Develop structured test-and-learn roadmaps that generate performance improvements, validate investment decisions, and identify opportunities for future-ready innovation.
• Connect media, analytics, creative, channel specialists, and client leadership to ensure cohesive execution and consistent alignment with overarching strategy.
• Ensure strategic deliverables meet high standards, align with contractual scopes of work, and generate measurable business impact.
• Lead, mentor, and develop Client Strategy professionals, fostering accountability, continuous growth, collaboration, and high performance.
• Elevate internal planning processes, strategic storytelling, and operational rigor while staying current on industry trends, emerging platforms, and technology shifts.

Requirements

• 10+ years of experience in media, marketing strategy, integrated marketing, or client leadership, including significant experience managing complex, multi-channel accounts.
• 4+ years of experience managing, mentoring, and developing high-performing teams.
• Demonstrated ability to own full-funnel strategy across multiple media channels and translate business objectives into integrated media, creative, and data strategies.
• Strong understanding of budget forecasting, revenue management, profitability, investment planning, and commercial account management.
• Proven ability to lead executive-level client conversations, influence senior stakeholders, and communicate complex strategic concepts through clear, compelling narratives.
• Deep knowledge of attribution, incrementality testing, media mix modeling, and other advanced marketing measurement frameworks.
• Exceptional organizational and leadership capabilities, with the ability to balance long-term strategic vision with operational execution and multiple competing priorities.
• Outstanding written and verbal communication skills, with the ability to simplify complex information and turn insights into clear, actionable recommendations.
• Experience working in an agency environment supporting enterprise or high-growth brands is preferred.
• Exposure to retail or commerce media, performance creative, advanced analytics platforms, dashboarding, new business pitches, or commercial strategy is a plus.
• Bachelor’s degree in Marketing, Communications, Business, or a related discipline, or equivalent professional experience.
• This position is not eligible for immigration sponsorship.

Benefits

• Competitive salary: $135,000-$155,000 per year, depending on experience, qualifications, location, and other relevant factors.
• Performance bonus: Eligibility for an annual target bonus based on company, department, and individual performance.
• Remote-first culture: Flexible remote work options, with the ability to work from anywhere in most U.S. states.
• Flexible schedules: Work arrangements designed to support flexibility and productivity.
• Unlimited PTO: Open paid time off to support employee wellbeing and work-life balance.
• Extended holiday break: Company-wide winter holiday break.
• Parental leave: 100% paid parental leave.
• Retirement: 401(k) matching.
• Healthcare: Medical, dental, and vision insurance.
• Insurance coverage: Life insurance, sponsored life insurance, short-term disability, and additional voluntary insurance options.
• Pet benefits: Pet insurance options.
• Wellness: Annual ClassPass credits and additional wellbeing resources.
• Office access: Remote employees can use office hubs in Los Angeles, Chicago, and New York for collaboration, learning opportunities, events, and in-person work.
• Growth environment: Opportunities to lead high-impact enterprise client work, develop teams, and contribute to strategic innovation across the marketing ecosystem.