Senior Director, Client Media Solutions

Job Summary

The Senior Director, Client Experience Media Strategy & Planning is a senior strategic leader responsible for developing and elevating audience-first media strategies across a portfolio of healthcare clients. This individual serves as a trusted advisor to clients and internal stakeholders, guiding integrated planning, investment strategy, measurement frameworks, and omnichannel media recommendations that drive meaningful business outcomes.

Key Responsibilities

• Lead media strategy and integrated planning across a portfolio of healthcare clients, ensuring plans align with business objectives and audience needs.
• Serve as the senior strategic lead for media planning engagements, guiding annual planning, launch strategies, investment allocation, and measurement frameworks.
• Translate complex market dynamics, audience insights, competitive intelligence, and performance data into actionable strategic recommendations.
• Drive audience-first omnichannel planning approaches that connect HCP, patient, caregiver, and consumer engagement opportunities.
• Champion innovation and identify emerging media opportunities, technologies, and measurement solutions that create competitive advantage for clients.
• Manage and mentor junior team members, providing oversight, feedback, and workload direction.
• Navigate complex stakeholder environments with professionalism, sound judgment, and strong collaboration skills.
• Support new business efforts through strategic media leadership, pitch participation, and development of differentiated media approaches.

Qualifications

• 10+ years of media strategy, planning, and investment experience, with significant healthcare, pharmaceutical, biotech, or highly regulated industry experience preferred.
• 5+ years of progressive leadership experience managing teams and developing talent.
• Deep expertise in omnichannel media strategy, audience planning, and integrated communications planning.
• Strong understanding of healthcare media ecosystems across HCP, patient, caregiver, and consumer audiences.
• Demonstrated ability to develop and lead complex, multi-channel media strategies tied to measurable business outcomes.
• Experience building measurement frameworks and translating performance insights into strategic recommendations.
• Proven success in influencing senior stakeholders and presenting to executive-level clients.
• Strong understanding of audience segmentation, media research, attribution, marketing effectiveness, and emerging media technologies.
• Ability to navigate ambiguity, influence cross-functional teams, and drive alignment within complex matrixed organizations.
• Experience contributing to agency growth initiatives, thought leadership, and new business efforts preferred.

Benefits

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. This includes offices in key markets with free snacks, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Pay Range

$140,000 - $165,000

About the Company

Real Chemistry is a global agency that provides a full suite of services across healthcare communications and marketing to top players in the pharmaceutical and biotech industries. Our culture is rooted in our people, and we believe we are best together and committed to excellence for both our clients and colleagues. We are proud to be Great Place to Work® certified and offer a variety of benefits and perks to support our employees.

Equal Opportunity Employer

We are an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry.