Senior Director, Capability & Learning, Global Development Operations

The Senior Director, Capability & Learning, Global Development Operations role is seeking a strategic workforce development leader with extensive experience building capability frameworks, leading organizational transformation, and influencing senior stakeholders within complex global environments.

About the role

You will shape workforce capability strategy within a global, science-driven organization focused on improving patient outcomes. You will establish and lead enterprise-level approaches for capability development, learning strategy, onboarding excellence, and workforce readiness. You will combine strategic leadership, organizational consulting, and innovation to build future-ready teams.

Responsibilities

• Define and execute workforce capability strategies that align business priorities with talent development, learning, and organizational effectiveness initiatives.
• Partner with senior leaders to identify critical skills, competencies, and capabilities needed for future business success.
• Develop and maintain enterprise-level competency frameworks and capability architectures that support workforce planning, career development, role readiness, and organizational effectiveness.
• Translate business strategy, operating model changes, technology advancements, and workforce trends into multi-year capability development roadmaps.
• Design and oversee learning strategies that align investments with organizational goals, role requirements, and measurable performance outcomes.
• Act as the business owner for learning demand management, partnering with internal learning teams, quality organizations, human resources, and external providers to develop effective learning solutions.
• Establish governance models, prioritization processes, and operating frameworks that align stakeholders around capability and learning priorities.
• Build and improve onboarding and workforce readiness frameworks to ensure consistent role-based experiences, training assignments, and readiness expectations.
• Modernize learning operations, curriculum management, compliance monitoring, and knowledge-sharing practices to improve employee experience and organizational visibility.
• Partner across business functions to strengthen knowledge management and enable employees to access and apply critical information effectively.
• Evaluate the impact of emerging technologies, artificial intelligence, digital transformation, and evolving industry models on future workforce capabilities.
• Use workforce analytics, learning effectiveness metrics, and capability insights to identify gaps and guide strategic investments.
• Create scalable frameworks that enable transformation in a complex global environment.

Requirements

• The ideal candidate is a strategic workforce development leader with extensive experience building capability frameworks, leading organizational transformation, and influencing senior stakeholders within complex global environments.
• A Doctorate degree with 5+ years of relevant experience, Master’s degree with 8+ years of relevant experience, or Bachelor’s degree with 10+ years of relevant experience.
• Proven experience designing competency models, capability frameworks, skills architectures, or workforce development strategies at enterprise or functional scale.
• Demonstrated ability to partner with executive leadership teams and align capability investments with business strategy and performance objectives.
• Experience building and scaling new functions, governance models, operating frameworks, and organizational capabilities from the ground up.
• Strong understanding of modern workforce trends, skills-based organizations, and innovative approaches to capability development beyond traditional training models.
• Experience leveraging workforce analytics, digital learning technologies, knowledge management practices, artificial intelligence, or emerging technologies to improve organizational performance.
• Ability to anticipate future capability needs and translate evolving business requirements into actionable workforce strategies.
• Experience operating effectively in highly matrixed organizations and influencing stakeholders without direct authority.
• Exceptional communication, facilitation, relationship-building, and stakeholder management skills.
• Demonstrated ability to create alignment across learning, talent, human resources, compliance, quality, and business teams.

Benefits

Competitive annual salary range of approximately $192,961.05 - $261,064.95 USD, depending on experience, skills, qualifications, and location.

Fully remote work opportunities available in the United States and United Kingdom.

Opportunity to lead workforce transformation initiatives within a global organization focused on meaningful patient impact.

Comprehensive benefits package designed to support employees’ health, wellbeing, and professional growth.

Opportunities for career development, continuous learning, and leadership growth.

Collaborative and innovative work environment focused on science, technology, and organizational excellence.

Opportunity to influence future workforce strategies through advanced learning approaches, analytics, and emerging technologies.

Inclusive workplace culture that values diverse perspectives, collaboration, and innovation.