Global Senior Manager, Learning & Development

What You’ll Do

• Lead the design and execution of ERGO | NEXT's enterprise AI enablement strategy
• Build capability through a clear AI skills framework, persona-based learning paths, and applied, use-case-driven experiences tied to real work outcomes
• Conduct skills gap analyses to identify current and future technical learning needs across the organization
• Design, deliver, and evaluate a range of learning solutions- including workshops, self-directed courses, mentoring programs, and peer learning forums
• Facilitate workshops, virtual and in-person training sessions, and onboarding programs focused on technology and digital competencies
• Collaborate with stakeholders to align learning initiatives with business priorities and technology roadmaps
• Partner with cross-functional leaders to ensure training drives performance, consistency, and culture across all locations
• Build and maintain clear metrics and dashboards to track learning effectiveness, adoption, and business impact globally
• Stay current on trends in L&D, AI enablement, and skills-based organization design
• Ensure all learning content meets best practices for quality and accessibility
• Coach subject matter experts (SMEs) to become more effective trainers

What We Need

• Bachelor's degree in Education, Instructional Design, Technology, or a related field
• 7+ years of experience in Learning & Development, with meaningful exposure to technical or digital training
• 2+ years of experience managing global teams across multiple time zones and geographies
• Proven ability to operate at both the strategic and hands-on levels-from building long-term learning frameworks to personally designing and delivering programs
• Strong cross-cultural communication skills and experience working with global teams
• Solid understanding of modern learning technologies, frameworks, and instructional design methodologies
• Ability to confidently deliver training and facilitate learning in English
• Comfortable navigating a fast-paced environment with shifting priorities
• Flexibility to accommodate meetings across global time zones as needed
• Background in a technology-driven environment, SaaS, IT, digital transformation, or similar

Preferred

• Experience with Lessonly
• Certifications in instructional design or learning technologies (ATD, CPTD, CIPD, or equivalent)
• Familiarity with emerging technologies such as AI, data analytics, or software development tools

Pay

US annual base salary range for this full-time position: $163,000 - $220,000 USD