Senior Director, Business Development

Position Summary

The Director, Strategic Accounts is a senior sales and relationship management professional responsible for developing, managing, and expanding relationships with McLarens’ most significant clients, including national and global Fortune 500/1000 accounts. This role drives revenue growth through targeted account strategies, high-level client engagement, and cross-functional collaboration, while also ensuring exceptional service delivery.

Key Responsibilities

• Manage notable company accounts, serving as the primary executive contact for key clients.
• Build and maintain executive-level relationships with decision-makers and influencers.
• Plan and lead strategy sessions with senior leadership and internal stakeholders for major accounts.
• Cook regularly strategic client visits with Adjusters, including claim activity reviews.
• Liaise across departments (Marketing, Finance, Legal, Operations) to deliver customized client solutions, reporting, and presentations.
• Provide management reports and performance updates to both internal leadership and clients.
• Achieve sales targets and personal goals for existing and new business.
• Focus on securing and growing Fortune 500 and 1000 accounts.
• Possess strong leadership, communication, presentation, and negotiation skills.
• Manage the complete sales cycle for each opportunity.
• Close high-value deals, including complex and multi-stakeholder opportunities.
• Identify leads for the National/Global Account Team.
• Engage Executive General Adjusters (EGAs) and other subject matter experts with clients to enhance value.
• Attend client meetings and industry events to build pipeline and close sales.
• Follow up with past customers to identify cross-sell and re-engagement opportunities.
• Collaborate with and provide assistance to other members of the sales team.
• Follow up on leads generated by Adjusters or other departments.
• Investigate and resolve customer queries in a timely, professional manner.
• Manage opportunities in the sales pipeline with disciplined follow-up.
• Maintain accurate, up-to-date contact and opportunity records in Salesforce CRM.
• Meet or exceed monthly activity, KPI, and revenue targets.
• Participate in national, regional, and industry-specific conferences and associations to represent McLarens and strengthen market presence.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 8+ years of B2B sales experience, with 3+ years in strategic or major account management.
• Proven track record managing multi-million-dollar accounts and exceeding revenue goals.
• Strong leadership, communication, presentation, and negotiation skills.
• Proficiency in CRM systems and data-driven sales strategies.
• Experience in the insurance, claims management, or risk management industry preferred.

Compensation & Benefits

• Base Salary.
• Performance Bonuses: Quarterly and annual incentives based on sales and account growth.
• Benefits: Health, dental, vision, 401(k), paid time off, and professional development support.

The Workplace

Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise.

What Drives Us

• Positively impacting people and communities across the globe.
• Excellence, expertise, and growth opportunities.
• A collaborative environment where your voice and contribution are valued.

The Benefits

• Competitive salary and performance-related incentives.
• Access to technical training, global knowledge-sharing, and career growth opportunities.
• Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).
• Opportunity to work with colleagues and clients across different countries.
• A collaborative environment where your voice and contribution are valued.

About the Role

McLarens is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.