Senior Development Coordinator

Restricted, Nonexempt position supporting University Advancement and the Senior Vice Chancellor's office.

About the role

Primary operational lieutenant to the Director of Development Operations and strategic partner to the frontline fundraising team and Senior Vice Chancellor's office. Manages and optimizes the administrative and financial infrastructure that supports University Advancement's goals, with targeted support for frontline fundraisers. Provides high-level data analysis, performance tracking, event coordination, project management assistance, and fiscal oversight for the entire frontline team. Supervises part of the Development Coordinator cohort and ensures the Director can focus on department-wide strategy while maintaining a high-performing, compliant, and mission-aligned administrative engine.

Responsibilities

• Frontline Analytics & Performance Tracking:
  • Act as the primary data liaison between the Prospect Development department and frontline fundraiser team.
  • Assemble and analyze portfolio and metrics data.
  • Organize and catalog Frontline workplans and proposals.
  • Assist in tracking the progress of new initiatives.
  • Analyze data insights for review by the Director and Senior Vice Chancellor.
• Project Data Analyst:
  • Track, compile, analyze, and maintain various lists for events, outreach, travel, and other projects as assigned by the Director and Senior Vice Chancellor for Development.
• Fiscal Oversight & Budget Coordination:
  • Lead budget management for the entire frontline team.
  • Coordinate all financial activities, including expense reconciliation and substantiation, vendor payments, and travel budget tracking for the Senior Vice Chancellor's office.
  • Maintain oversight over all financial processes and procedures for the frontline team, ensuring timely and accurate submission in alignment with University Financial policies.
• Strategic Meeting Management and Briefing:
  • Partner with the Director and Senior Vice Chancellor to set agendas for team meetings, individual meetings, and leadership briefings.
  • Gather and synthesize data points required for high-level decision-making.
  • Ensure all meeting participants are briefed with relevant data in advance.
  • Track and maintain next steps and coordinate with the Director to disseminate and track ongoing meeting action items.
• Supervision & Team Leadership:
  • Directly supervise the Development Coordinator team.
  • Manage daily workflows, set performance standards, and provide ongoing mentorship and professional development.
  • Serve as the primary point of contact for administrative troubleshooting and ensure a consistent standard of excellence across all support functions.
  • Assist in the hiring, onboarding, and management of new Development Coordinator staff, along with other recruitment activities for the department as assigned by the Director.
• Office Operations & Systems:
  • Oversee office operations and internal systems.
  • Ensure all frontline activity is accurately reflected in Raiser's Edge/NXT.
  • Assist the Director in monitoring the implementation and usage of other CRM and outreach platforms, such as Evertrue.
  • Maintain departmental SOPs and ensure administrative staff are compliant with University gift-processing policies and Frontline SOPs.
• Correspondence & Stewardship:
  • Prepare, compose or edit, and execute various correspondence & mailings including annual gift renewals and donor proposals.
  • Interface with fundraisers, staff, faculty, and deans in the creation of gift acknowledgments and stewardship efforts including thank you cards, birthday cards, holiday cards, and other stewardship programs.
  • Communicate with donors and other constituents as requested or needed.
• Manage special projects as assigned by Advancement leadership and Director of Development Operations.
• Perform other duties as assigned.
• Uphold University mission through work performed.

Requirements

• Bachelor's Degree.
• Minimum of 3 years of administrative experience as an office manager, Executive Assistant, or related office experience.
• Minimum of 1 year of supervisorial experience.
• Excellent writing and communication skills, including outstanding spelling and grammar.
• Outstanding skills in Google Suite (Docs, Sheets, Slides) and Microsoft Office Suite (Excel, PowerPoint).
• Ability to maintain discretion and confidentiality in dealing with sensitive information.
• Ability to work collaboratively with colleagues and independently.
• Willingness and ability to incorporate the mission of Pepperdine University into daily work.
• General office equipment knowledge (computers, multi-line phone system, copy machine, etc.).

Preferred Qualifications

• Bachelor's degree in a relevant field.
• Minimum of 5 years of administrative work experience in higher education or a non-profit fundraising environment.
• 3 years of managerial experience.
• Familiarity with Raiser's Edge, PeopleSoft, PageUp Hiring software, Microsoft Power BI, Evertrue, and Canva.
• Prior event coordination experience.
• Prior management experience in Advanced Excel/Google Sheets, Project Management software such as Trello or Asana.

Pay

Expected pay range: $28.12 - $31.25 per hour.

Schedule

Restricted, Nonexempt, 40 hours per week position.

Benefits

In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.