Senior Demand Planner

About the role

The Senior Demand Planner drives execution of planning strategy within owned categories, applies and reinforces forecasting approach, drives cross-functional alignment, and develops team capability and members while owning complex planning outcomes. This individual will also coach and develop planners and associates on forecasting, KPI management, and decision-making.

Responsibilities

• Develop advanced demand forecasts and define forecasting methodologies across owned categories, proactively identifying risks and opportunities
• Own a category portfolio contributing 25%+ of total business volume and drive performance against key operational and financial targets
• Drive KPI performance across forecast accuracy, inventory turns, aged inventory, excess inventory, and product availability; implement corrective actions to improve results
• Lead category-level promotional and markdown planning strategies while coaching planners on execution effectiveness and business impact
• Develop and execute risk mitigation and corrective action plans to manage KPIs
• Lead product lifecycle planning, including end-of-life (EOL) and new product introduction (NPI) strategies, and make recommendations on complex planning decisions
• Manage purchase order and receipt flow; partner with country managers and international materials teams to identify, escalate, and resolve supply risks
• Drive cross-functional alignment across Merchandising, Sales, Marketing, and Supply Chain by translating business insights into actionable planning strategies
• Mentor and develop junior planners through coaching, training, and guidance on planning best practices and decision-making
• Serve as the escalation point for data and system issues and lead continuous improvement initiatives across planning processes, tools, and systems
• Other duties as assigned, in accordance with training and qualifications

Qualifications

• 5+ years of experience in planning, inventory management, or buying roles
• 1+ year of experience in a leadership or supervisory capacity
• Bachelor’s degree in Business, Data Analytics, Supply Chain Management, Merchandising, or a related field (or equivalent experience)
• Advanced proficiency in ERP systems (e.g., NetSuite, D365, SAP) and demand planning tools, with strong Excel skills (including pivot tables, VLOOKUP, and advanced functions)
• Experience with data visualization tools (e.g., Power BI, Tableau) and familiarity with advanced analytics techniques
• Strong leadership and team management skills, with a proven ability to mentor and develop junior team members
• Excellent analytical skills with a focus on synthesizing data and translating insights into actionable strategies
• Strong business acumen and understanding of inventory metrics, financial planning, and cross-functional operations
• Experience leading cross-functional projects and driving process improvements in dynamic environments

Skills

• Advanced proficiency in ERP systems (e.g., NetSuite, D365, SAP) and demand planning tools
• Strong Excel skills (including pivot tables, VLOOKUP, and advanced functions)
• Experience with data visualization tools (e.g., Power BI, Tableau)
• Familiarity with advanced analytics techniques
• Leadership and team management skills
• Analytical skills
• Business acumen
• Experience leading cross-functional projects

Benefits

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Pay

Negotiable based on experience and qualifications

Schedule

Full-time