Senior Delivery Manager

About the role

As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow.

Responsibilities

• Support pre-sales activities by contributing to solution shaping, estimates, team structure planning, and client presentations.
• Oversee ramp-up and onboarding across projects, ensuring smooth delivery engagement.
• Identify and escalate delivery risks, blockers, or delays early in the project lifecycle, ensuring proactive mitigation.
• Create, implement, and manage project delivery plans; regularly monitor progress and adjust timelines as needed.
• Balance competing priorities, scope, and resources to ensure timely and high-quality outcomes within agreed constraints.
• Build and maintain strong relationships with client stakeholders to support delivery stability and client satisfaction.
• Cook up coordination of all internal and external stakeholders involved in project execution to ensure alignment and clear communication.
• Maintain an eye on overall project progress and resource usage, initiating corrective actions to keep delivery on track.
• Manage scope, resource allocation, change requests, and risk mitigation across multiple projects.
• Oversee configuration management and release processes to ensure consistency, transparency, and control.
• Lead issue and risk resolution within time, budget, and quality constraints, including the development of contingency plans.
• Manage project financials, including budgeting, forecasting, and delivery tracking—especially for projects with medium and higher delivery ownership.

Requirements

• 4–6 years of experience managing IT delivery projects across multiple teams.
• Experience delivering projects or programs involving 20–50 FTEs.
• Proven ability to lead delivery in time- and budget-sensitive environments.
• Experience engaging with cross-functional teams, product owners, and commercial stakeholders.
• Deep knowledge of Agile methodologies: Scrum, Kanban, SAFe, and hybrid models.
• Understanding of core technology stack components (e.g., frontend/backend, QA, CI/CD, cloud basics).
• Able to assess technical implications and collaborate effectively with development teams.
• Understands delivery metrics: velocity, team health, DORA, and other performance KPIs.
• Proficient in contract interpretation (SOW, MSA) and delivery of financials (budget, forecasts, profitability).
• Able to use Agile dashboards and reporting tools effectively.
• Knowledge of change management and risk assessment practices.

What's in it for you?

• Strong community: Work alongside top professionals in a friendly, open-door environment.
• Growth focus: Take on large-scale projects with a global impact and expand your expertise.
• Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications.
• Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies.
• Care: Healthcare, Basic Life Insurance, Short and Long-term disability insurance according to the Company’s Benefit Plans.

About Us

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. In the US, Ciklum is growing fast—inviting experienced professionals to lead digital transformation alongside Fortune 500 clients. Be part of a company where innovation and impact go hand in hand. Explore, empower, engineer with Ciklum!