Jobs · Customer Service

Senior Customer Solutions Engineer

Fastly · San Francisco, CA · 3 mo ago
RemoteRemoteCustomer ServiceFull-time

About the role

Joining Fastly means being part of a team that is transforming the way the internet works. We are looking for individuals who share our passion for building fast, secure, and highly personalized applications.

The team behind better online experiences

Fastly is dedicated to creating a better internet. Our team is made up of experts in software engineering, networking, and security who are passionate about pushing the boundaries of what is possible.

A new architecture for the modern internet

We believe in a new architecture for the modern internet. Our platform enables developers to deliver content quickly and confidently, while also providing built-in security and other features.

See what industry analysts say about Fastly

Industry analysts praise Fastly for its innovative approach to delivering fast, secure, and personalized applications. Learn more about what they have to say.

Recent updates and announcements

  • Learn about recent updates and announcements from Fastly.

The platform behind better, faster and more secure digital experiences

Fastly's platform is designed to give you a competitive edge with built-in security, enabling you to deliver content quickly and confidently.

See how the best of the web succeed

Discover how the best of the web succeed with Fastly's platform.

Connect with Fastly at an event

Find out how you can connect with the Fastly team at upcoming events.

Join the team that's building a better internet

Join our team of experts who are building a better internet.

Our modern network gives you a competitive edge with built-in security, so you can deliver content quickly and confidently.

Our modern network provides built-in security, enabling you to deliver content quickly and confidently.

Deliver fast, personalized experiences globally

Fastly enables you to deliver fast, personalized experiences globally.

Deliver seamless live streaming experiences

Fastly enables seamless live streaming experiences.

Deliver exceptional on-demand video experiences

Fastly enables exceptional on-demand video experiences.

Optimize multi-CDN deployments

Fastly enables you to optimize multi-CDN deployments.

Dynamically package on-demand video content in real time

Fastly enables you to dynamically package on-demand video content in real time.

Rapid image processing at the edge

Fastly enables rapid image processing at the edge.

Granular control over routing decisions

Fastly enables granular control over routing decisions.

Reduce the complexity of TLS management

Fastly reduces the complexity of TLS management.

Connect directly to Fastly

Connect directly to Fastly for easy management of IP addresses.

Modern protocols

Fastly supports modern protocols for efficient data transfer.

Instant, accurate domain name discovery

Fastly enables instant, accurate domain name discovery.

Get direct access to large files at the edge with zero egress fees

Fastly provides direct access to large files at the edge with zero egress fees.

Modern web app and API security, anywhere

Fastly offers modern web app and API security, ensuring your applications are protected wherever they are deployed.

Detect and mitigate bot attacks

Fastly detects and mitigates bot attacks to protect your applications.

Automated mitigation of disruptive and distributed attacks

Fastly automatically mitigates disruptive and distributed attacks to keep your applications running smoothly.

Secure your API endpoints

Fastly secures your API endpoints to protect your data.

Defend against client-side attacks

Fastly defends against client-side attacks to ensure your applications remain secure.

Stop AI bots from scraping website content

Fastly stops AI bots from scraping website content to protect your data.

Take your apps to the edge â our instant platform helps you build amazing experiences for your users

Fastly's instant platform enables you to take your apps to the edge and build amazing experiences for your users.

The fastest key value store you can get, but as easy to use as your familiar database tools

Fastly's key value store is the fastest you can get, but it's also easy to use like your familiar database tools.

Real-time messaging, at global scale, with complete personalization and easy setup

Fastly enables real-time messaging at global scale with complete personalization and easy setup.

Program the same services we use to build Fastly products

Fastly enables you to program the same services we use to build Fastly products.

The most powerful serverless platform, built on open standards and integrated with Fastly's full suite of products

Fastly's serverless platform is the most powerful, built on open standards and integrated with our full suite of products.

Accelerate your AI workloads and improve efficiency with semantic caching

Fastly accelerates your AI workloads and improves efficiency with semantic caching.

Get full programmatic access to the same legendary caching that powers our CDN

Fastly provides full programmatic access to the same legendary caching that powers our CDN.

AI-powered control for your Fastly services

Fastly provides AI-powered control for your Fastly services.

Stream and analyze logs in real-time

Fastly enables you to stream and analyze logs in real-time.

Explore live and historical traffic data

Fastly enables you to explore live and historical traffic data.

Assess domain level insights

Fastly enables you to assess domain level insights.

View complete origin to edge insights

Fastly enables you to view complete origin to edge insights.

Create notifications for service-related metrics

Fastly enables you to create notifications for service-related metrics.

Interact with actionable insights

Fastly enables you to interact with actionable insights.

We have a proven track record of success in helping our clients achieve their business goals

Fastly has a proven track record of success in helping our clients achieve their business goals.

Expert help to migrate or optimize your delivery service

Fastly provides expert help to migrate or optimize your delivery service.

Livestreaming experiences that scale with your audiences

Fastly enables livestreaming experiences that scale with your audiences.

World-class support from start to finish

Fastly provides world-class support from start to finish.

Maximized control and flexibility

Fastly maximizes control and flexibility for your applications.

Expertly managed web application protection

Fastly provides expertly managed web application protection.

Fastly Support helping you grow better, together

Fastly's support team helps you grow better, together.

We are challenging the status quo for all of our customers' digital experiences

Fastly is committed to challenging the status quo for all of our customers' digital experiences.

Deliver stellar live and on-demand streaming

Fastly enables you to deliver stellar live and on-demand streaming.

High performance for emerging media brands

Fastly delivers high performance for emerging media brands.

Real-time journalism with improved reader experiences

Fastly enables real-time journalism with improved reader experiences.

Fast, personalized experiences at scale

Fastly enables fast, personalized experiences at scale.

Integrated security to protect customer data

Fastly integrates security to protect customer data.

Instantly scale your performance as you grow

Fastly enables you to instantly scale your performance as you grow.

Online tailored experiences for your guests and visitors

Fastly enables online tailored experiences for your guests and visitors.

Deliver secure learning experiences at scale

Fastly enables you to deliver secure learning experiences at scale.

Fuel your playersâ next win with ultra-fast, secure game downloads

Fastly enables you to fuel your players' next win with ultra-fast, secure game downloads.

Deliver fast, secure, uninterrupted, and engaging gameplays at the edge

Fastly enables you to deliver fast, secure, uninterrupted, and engaging gameplays at the edge.

Achieve lower, more predictable cloud spend

Fastly enables you to achieve lower, more predictable cloud spend.

Reduce complexity and unify cloud resources

Fastly reduces complexity and unifies cloud resources.

Learn more about Fastly's Customer Trust initiatives

Learn more about Fastly's Customer Trust initiatives.

Learn how to protect your user's data

Learn how to protect your user's data with Fastly.

See your electricity use and GHG emissions for the Fastly platform

See your electricity use and GHG emissions for the Fastly platform.

Only Fastly gives you superpowers that make every part of your app instant â from data to compute to AI

Only Fastly gives you superpowers that make every part of your app instant, from data to compute to AI.

Create something amazing today

Join Fastly and create something amazing today!

Creating a more trustworthy internet

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