Senior Credit Analyst

Role Overview

This position sits within the Collections Order-to-Cash (OTC) team and focuses on managing a portfolio of accounts to drive timely collections and reduce outstanding receivables. The key objective is to optimize cash flow, minimize risk, and support effective resolution of billing and payment issues in partnership with cross-functional stakeholders.

Job Responsibilities

• Manage end-to-end collections activities for an assigned portfolio of customer accounts
• Proactively follow up on past-due invoices through phone, email, and customer outreach
• Monitor aging reports and prioritize collections efforts based on risk and materiality
• Partner with Sales, Billing, and Finance to resolve disputes and remove payment barriers
• Track and report on collections performance metrics including aging, cash collections, and disputes
• Identify high-risk accounts and escalate issues as appropriate
• Ensure accurate documentation of collection activities and account status in systems
• Support continuous improvement initiatives across the OTC lifecycle

Requirements

• Bachelor’s degree in Finance, Accounting, Business, or commensurate experience for the role
• 1–3 years of experience in collections, accounts receivable, or Order-to-Cash
• Strong working knowledge of invoicing, cash application, and collections processes
• Proficiency in Microsoft Excel and ERP systems (e.g., Dynamics, NetSuite)
• Strong communication, analytical, and problem-solving skills
• Able to manage multiple priorities and meet deadlines
• Experience working in a global environment (preferred)

Circana Behaviors

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Remote, US

Pay

The salary range for this role is $85,000 - $95,000 USD.

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401(k)