Senior Coordinator, Office Operations

Essential Duties & Responsibilities

• Partner with the Senior Manager to identify opportunities to improve workplace operations, efficiency, and service delivery.
• Partner with the Senior Manager on national workplace initiatives, office openings, relocations, and special projects.
• Develop and maintain office standards, operating procedures, and workplace documentation to ensure operational consistency across all Excel Offices with the help of our individual satellite office admins.
• Coordinate employee seating plans, workspace assignments, and space utilization to support organizational growth.
• Oversee and maintain office access systems, visitor registration platforms, shipping and mail operations, and workplace software.
• Manage workplace health, safety, emergency preparedness, and business continuity initiatives while ensuring compliance with company policies, building regulations, and workplace safety standards.
• Serve as the primary day-to-day liaison and mentor for individual office admins as it relates to building management, building services, coordinating security, maintenance requests, and after-hours access.
• Independently manage relationships with external vendors.
• Coordinate preventative maintenance, repairs, and vendor scheduling for HVAC, plumbing, electrical, and other building systems.
• Review vendor performance and escalate operational issues while recommending process improvements and cost-saving opportunities.
• Maintain office budgets and report weekly spend.
• Lead the planning of employee engagement initiatives, including office celebrations, happy hours, volunteer events, holiday programming, and wellness initiatives.
• Continuously identify opportunities to elevate the employee workplace experience while reinforcing Excel's culture.
• Perform other duties and special projects as assigned.

Physical Requirements

• Must be able to lift up to 15 pounds at time.

Education & Experience

• 2–4 years of experience in Office Services, Workplace Experience, Facilities, Hospitality, or Corporate Operations.
• Experience managing vendors, budgets, and workplace operations in a fast-paced corporate environment.
• Strong customer service mindset with the ability to build relationships across all levels of an organization.

Knowledge, Skills and Abilities

• Must be a problem solver who is quick on their toes and able to navigate dynamic situations.
• Must have exceptional time-management skills and be able to execute tasks and responsibilities in an ever-changing environment.
• Must demonstrate excellent communication skills and be able to communicate clearly in all the various modes (verbal, written, text, etc.).
• Must have well-developed interpersonal skills, and energetic demeanor and a positive confident attitude.
• Must have a client-first mentality and commitment to excellence and continuous improvement.
• Must enjoy office logistics and operational tasks.
• Must be able to build relationships, genuine connections, and trust both internally and externally.
• Must be proactive and possess strong organization and prioritization skills.
• Must have a strong attention to detail and ability to manage multiple priorities.
• Must have strong working knowledge of Microsoft Excel, PowerPoint, etc.
• Must be able to operate with discretion and confidentiality.
• Must be a flexible and reliable team player internally and externally.
• Must be able to think creatively and innovatively.

Pay Range

The pay range for this position is: $70,000-$78,000 per year.

Benefits

This position is also eligible for benefits and discretionary bonus.