Senior Office Coordinator

Facility Operations

Oversee day-to-day facilities operations for assigned site(s), ensuring a safe, clean, and fully functional work environment.

Conduct routine facility inspections and find opportunities to improve workplace conditions.

Coordinate corrective and preventative maintenance activities with internal partners and third-party vendors.

Manage facilities work orders and ensure timely resolution of service requests.

Support facility readiness for business operations, audits, and peak events.

Vendor Management

Establish relationship with the local Property Management team for assigned site(s), ensuring consistent and proactive communication, and monitoring work orders.

Manage relationships with janitorial, HVAC, waste, security, and other service providers.

Monitor vendor performance against established service level agreements (SLAs) and key performance indicators (KPIs).

Perform routine vendor audits and communicate performance expectations.

Track invoices, validate completed work, and support budget compliance.

Workplace Experience

Deliver a best-in-class workplace experience for Team Members and visitors.

Care for office moves, workstation assignments, furniture requests, and workplace setup.

Support Team Member engagement initiatives and site events in partnership with cross-functional partners.

Respond professionally and promptly to workplace concerns and service requests.

Project Coordination

Support facility improvement projects from planning through execution.

Cook up furniture installations, renovations, space planning, and workplace enhancements.

Track project schedules, budgets, risks, and stakeholder communication.

Identify opportunities to improve operational efficiency and reduce facility costs.

Financial & Administrative Support

Aid in managing site operating budgets and facility expenses.

Monitor purchase orders and invoices.

Maintain facility asset inventories and operational documentation.

Leadership

Mentor and provide guidance to Facilities Coordinators and new team members.

Develop and maintain standard operating procedures (SOPs) and workplace standards.

Build strong partnerships across Operations, HR, Safety, Security, IT, Procurement, Real Estate and other teams.

Lead meetings and drive initiatives that improve workplace operations.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3+ years of experience in facilities management, workplace operations, property management, or a related field.
• Experience managing multiple vendors.
• Experience coordinating facility maintenance, repairs, and workplace projects.
• Strong organizational, project management, and prioritization skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, including Excel and PowerPoint.