Senior Coordinator for Disability Support

About the role

The Senior Coordinator for Disability Support serves as a key leader within the Division of Student Affairs responsible for advancing accessibility, disability accommodations, and inclusive student support practices across the institution.

Responsibilities

• Provide leadership and oversight for the interactive accommodation process for students with documented disabilities in accordance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, FERPA, and related federal and state regulations.
• Carefully coordinate and support intake meetings, documentation review, accommodation determinations, implementation processes, and ongoing communication with students, faculty, staff, families, and external providers to ensure equitable access and legally compliant accommodations.
• Oversee accommodations across academic, housing, dining, temporary medical, pregnancy-related, emotional support animal, and campus life settings while ensuring accommodations are individualized, reasonable, and student-centered.
• Support students in developing self-advocacy, communication, executive functioning, and academic success strategies that contribute to persistence, retention, well-being, and overall student success.
• Aid in the management of highly sensitive and complex student cases requiring collaborative intervention, problem-solving, and coordinated campus response.
• Directly supervise and mentor two Disability Support Coordinators while fostering a collaborative, responsive, and student-centered departmental culture grounded in professionalism, accountability, and inclusion.
• Lead and support strategic initiatives, educational programming, and outreach efforts designed to promote accessibility awareness, disability inclusion, and equitable access across the university community.
• Coordinate operational processes related to disability accommodations, assistive technologies, alternate format materials, accommodation communications, and accessibility-related services.
• Maintain accurate records, case documentation, accessibility data, and departmental reporting practices in alignment with institutional and legal standards.

Requirements

• Extensive knowledge of ADA, Section 504, FERPA, pregnancy-related accommodations, and disability accommodation practices in higher education.
• Understanding of higher education student support systems, coordinated care models, and student wellbeing practices.
• Knowledge of accommodation documentation review and interactive accommodation processes.
• Familiarity with accessibility case management systems and accommodation tracking platforms.

Skills

• Strong leadership, supervision, and relationship-building skills.
• Exceptional interpersonal, written, verbal, and presentation communication abilities.
• Ability to establish and maintain collaborative partnerships with faculty and campus stakeholders.
• Strong organizational, problem-solving, and conflict resolution skills.
• Ability to manage complex and sensitive student situations with professionalism and empathy.
• Strong project management, operational coordination, and time management skills.
• Ability to analyze data and support assessment and continuous improvement efforts.

Qualifications

• Master’s Degree preferred in Higher Education, Student Affairs, Rehabilitation Counseling, Social Work, Disability Studies, Counseling, Psychology, Education, or related field.
• Bachelor’s Degree required.
• Minimum of 3–5 years of professional experience in disability support services, accessibility services, student affairs, higher education compliance, or related student support work required.
• Supervisory or leadership experience preferred.