Senior Coordinator

About the role

The Senior Coordinator will support a top-producing Executive Managing Director in Transwestern’s Chicago office, assisting with an international tenant representation practice and the Sports & Entertainment service line. This role is responsible for the seamless execution of brokerage coordination while simultaneously driving broader strategic initiatives across the firm.

Responsibilities

• Manage comprehensive day-to-day administrative and operational support for national and international initiatives, ensuring seamless execution of complex calendaring, travel logistics, client tours, and high-profile events.
• Act as a liaison for the firm by coordinating meetings, communications, and materials for global and local clients and project opportunities, while supporting seamless collaboration between Transwestern and its internal and external partners.
• Maintain accurate records and databases for client contacts, deal status, and transaction documentation, utilizing enterprise CRM (Microsoft XRM) to track prospects and leads while ensuring information remains current and accessible.
• Leverage proprietary platforms including “Curve” and Visual Lease to analyze multi-market client data and support requirements through regular status reports and pipeline updates.
• Partner with the Marketing team to produce, coordinate, and proofread high-quality client-facing materials—including brochures, proposals, and pitch presentations—ensuring they reflect leadership's strategic vision and adhere to brand standards.
• Work closely with the Research team to gather market intelligence and data (including comparable transactions and vacancy data) to identify properties that meet client requirements.
• Cook up and coordinate comprehensive property tour itineraries and materials, incorporating relevant market insights into final client presentations and advisory deliverables.
• Serve as a primary point of contact for clients and internal stakeholders, through exceptional service, professional correspondence, and the preparation of meeting agendas and leadership updates.
• Manage the end-to-end deal process and project initiatives for both the tenant representation practice and the Sports & Entertainment service line, including transaction documentation, milestone tracking, and cross-functional collaboration between clients, attorneys, and internal teams.
• Aid the Executive Managing Director with firmwide strategic initiatives including recruiting efforts, coordination related to potential partnerships or acquisitions, and other management initiatives.
• Provide organizational and research support related to business development opportunities and strategic growth initiatives across the firm.
• Other duties and assignments as requested.

Requirements

• Bachelor’s degree in business administration, marketing, real estate, or a related field is strongly preferred.
• An equivalent combination of education and relevant experience will be considered.
• 4+ years of professional experience in commercial real estate brokerage support, tenant representation, or a high-level administrative/coordination role is highly desirable.
• Previous exposure to the commercial real estate industry (especially in tenant advisory services) is a plus, but exceptional candidates with transferable skills from other fast-paced, client-service environments will also be considered.
• Experience in real estate, customer service, or administrative support is preferred.
• Strong understanding of transaction management and client relations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with CRM software, specifically Microsoft XRM.
• Experience with marketing and design tools including Adobe InDesign and Adobe Photoshop.
• Analytical and problem-solving abilities for market research, client surveys, and transaction tracking.
• Ability to manage multiple projects and deadlines simultaneously in a fast-moving environment.
• Outstanding verbal and written communication skills.
• Polished, professional presence comfortable interacting with high-profile clients and senior executives.
• Client-focused, service-oriented attitude with strong interpersonal skills.
• Self-motivated and proactive professional with the ability to work independently.
• Capacity to thrive under pressure while maintaining composure and sound judgment.
• Utmost discretion in handling confidential information and a resilient, positive attitude.

Pay

$70,000 - $80,000

Location

Chicago, IL