Senior Consultant, Healtchare

About the role

West Monroe’s Healthcare Practice partners with health plans and dental plans to uncover opportunities, develop clear roadmaps, and deliver measurable improvements in outcomes. As a Senior Consultant, you will play a key role in leading client engagements, driving high-impact transformation initiatives, and contributing to the growth of both our clients and our practice.

Responsibilities

• Client Delivery:
  • Work directly with clients to implement processes and technology that drive business value and improve operational efficiency across business and technical functions
  • Partner with business stakeholders to define and design new business processes aligned to strategic objectives
  • Facilitate client workshops to define future state vision, business processes, and requirements across the healthcare ecosystem
  • Lead detailed requirements gathering and ensure alignment to business objectives
  • Lead package and solution evaluations aligned to industry leading practices within the healthcare ecosystem
  • Interface with stakeholders across all levels of client organizations and internal teams
• Project Management:
  • Develop client-ready communications to support decision-making, communicate project status, mitigate risks, and resolve issues
  • Lead the development of key project deliverables including project plans, implementation plans, communication strategies, and financial models
  • Partner with engagement leadership to proactively identify and mitigate project risks
  • Collaborate with West Monroe and client team members to build and sustain high-performing, integrated project teams
• Business And Practice Development:
  • Support business development efforts through contributions to proposals, project approaches, and client presentations
  • Contribute to practice development by building tools, methodologies, and reusable assets that enhance delivery quality and consistency

Requirements

• Bachelor’s degree or equivalent experience required
• 4+ years of experience working in a team-based consulting environment and directly with external clients, with a strong understanding of healthcare industry operations
• Experience in at least one of the following areas: organizational transformation, process improvement, product development, or managing teams and workstreams
• Demonstrated ability to manage multiple priorities effectively in a fast-paced, team-oriented environment
• Strong organizational skills and attention to detail, with the ability to manage competing priorities
• Ability to operate with a sense of urgency and sound judgment
• Experience working collaboratively on large-scale initiatives
• Strong communication skills, including the ability to present to senior and executive-level stakeholders
• Demonstrated presentation and business development skills, including supporting the sales process
• Experience developing work plans, project scopes, and pricing estimates
• Strong project management and leadership capabilities to manage and drive concurrent small to large initiatives
• Excellent interpersonal, written, and verbal communication skills, with strong client relationship skills
• Ability to travel to client-site [30–50%]
• A commitment to inclusion and diversity, and openness to new ideas and perspectives

Pay

The salary range for this role varies based on proximity to one of our West Monroe offices:

• Seattle or Washington, D.C.: $116,000—$136,500 USD
• Los Angeles: $121,600—$143,000 USD
• New York City or San Francisco: $127,100—$149,500 USD
• A location not listed above: $110,500—$130,000 USD

Benefits

• Medical, dental, vision, and basic life insurance coverage for employees and their families
• 401k plan enrollment
• Employee stock ownership program
• Annual bonuses
• Unlimited flexible time off and ten paid holidays throughout the calendar year
• Ten weeks of paid parental leave available upon hire date