Senior Consultant, Functional Transformation

About the role

Join Deloitte's Customer team and empower organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We enhance customer experiences and drive sustained growth and customer value creation through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems affecting customers, partners, constituents, and the workforce. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects.

Responsibilities

• Design agentic solution archetypes that leverage available agentic and cloud technology to demonstrate a use case or scenario.
• Document solutions using LucidChart or similar tools and advise the engineering team on how they should develop the solution based around the archetype.
• Interview and coordinate with other agentic solution development teams to learn and evangelize best practices and emerging trends.
• Research and explore market innovations and advancements in this rapidly evolving space, including new models, platforms, packages, frameworks, and standards (such as A2A, A2UI, MCP, OTEL, swarms, etc.).

The Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manage innovation and assets, and commercialize IP to drive growth across all Customer offerings.

Qualifications

Required

• 4+ years of consulting and/or Customer operate/implement experience.
• 2+ years of hands-on solution engineering experience on at least one hyperscaler cloud (AWS or GCP preferred).
• Bachelor's degree.
• Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Preferred

• Master's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience.
• Experience managing global service delivery from multiple centers.
• Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other).
• Expertise in an industry vertical (e.g., Financial Services, Life Sciences, Manufacturing, Technology, Retail, Media).
• Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical).
• Comfortable using AI development tools (Copilot, Claude Code, etc.).

Pay

The wage range for this role takes into account a wide range of factors considered in making compensation decisions, including skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $86,700 - $170,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, where an award, if any, depends on various factors, including individual and organizational performance.