Senior Consultant, Functional Transformation

About the role

Join Deloitte's Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Responsibilities

• Design agentic solution archetypes that leverage available agentic and cloud technology to demonstrate a use case or scenario
• Document solutions using LucidChart or similar tools and advise engineering team on how they should develop the solution based around the archetype
• Interview and coordinate with other agentic solution development teams to learn and evangelize best practices and emerging trends
• Research and explore market innovations and advancements in this rapidly evolving space including new models, platforms, packages, frameworks, and