Senior Consultant, Functional Transformation
About the role
Join Deloitte's Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on Oct 15, 2026
Responsibilities
- Design agentic solution archetypes that leverage available agentic and cloud technology to demonstrate a use case or scenario
- Document solutions using LucidChart or similar tools and advise engineering team on how they should develop the solution based around the archetype
- Interview and coordinate with other agentic solution development teams to learn and evangelize best practices and emerging trends
- Research and explore market innovations and advancements in this rapidly evolving space including new models, platforms, packages, frameworks, and standards (such as A2A and A2UI, MCP, OTEL, swarms, etc.)
Qualifications
Required:
- 4+ years of consulting and/or Customer operate/implement experience
- 2+ years hands-on solution engineering experience on at least one hyperscaler cloud (AWS or GCP preferred)
- Bachelor's degree
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Master's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience
- Experience managing global service delivery from multiple centers
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
- Expertise in an industry vertical (i.e. Financial Services, Life Sciences, Manufacturing, Technology, Retail, Media, etc.)
- Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
- Comfortable using AI development tools (Copilot, Claude Code, etc.)
Pay
The wage range for this role is $86,700 - $170,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including individual and organizational performance.