Senior Community Resource Coordinator

Requirements Description & Requirements Maximus is seeking a Senior Community Resource Coordinator (CRC) to support community resource coordination, peer mentoring, and service member and family well-being programs across the Special Operations Forces (SOF) enterprise. The Senior CRC serves as a liaison and advisor between USSOCOM, Component CRCs, command leadership, multidisciplinary teams, and service providers to assess needs, align resources, evaluate program effectiveness, and recommend policy and procedural improvements. This role supports programs intended to improve quality of life, reduce stigma associated with help-seeking behaviors, strengthen peer support, and contribute to suicide prevention efforts within the USSOCOM community. This position is pending upon contract award. It requires active secret clearance at minimum. Why Maximus? ⚖️ Flexibility That Fits Your Life – Work/life balance support with flexibility designed to meet your personal and professional needs. 🏥 Robust Health & Insurance Benefits – Choose from a variety of Medical, Dental, Vision, and Prescription plans, plus a partially funded HSA. You’ll also have access to Life Insurance and discounts on Auto, Home, Renters, and Pet Insurance. 💰 Build Your Financial Future – Take advantage of our 401(k) Retirement Savings Plan with Company Match to help you plan for what's ahead. 🌴 Generous Time Away From Work – Recharge with PTO, paid holidays, extended sick leave, and Short and Long Term Disability coverage. 💙 Wellness Beyond the Workplace – Access resources that support your physical, emotional, and financial well-being through our Employee Assistance Program (EAP). 👏 Recognition That Matters – Celebrate achievements and recognize colleagues through our employee recognition platform. 🎓 Invest in Your Growth – Continue your education and professional development with Tuition Reimbursement opportunities. 🎁 Employee Discounts & Perks – Enjoy exclusive savings, special offers, and additional employee-only benefits. 🌿 Wellness Programs & Resources – Explore a variety of programs and tools designed to support your overall health and wellness. 📈 Career Development Opportunities – Enhance your skills through training programs, workshops, conferences, and ongoing learning opportunities. Essential Duties and Responsibilities: Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders. Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives. Manage the training, guidance, and growth of supervisory personnel. Supervise Field Staff to ensure seamless operations. Act as a liaison between the client, various agencies, and the organization. Champion the project's image and objectives through public speaking engagements and professional presentations at local levels. Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent. Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs. Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements. Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs. Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders. Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities. Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands. Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands. Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership. Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources. Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors. Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12. Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required. Minimum Requirements Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Bachelor’s degree in education, human or social services, or a related field; or four (4) years of experience providing social service education or work/family life consultation or coordination services. Minimum of four (4) years of experience coordinating social service education programs. Have, or be willing to receive, specialized training in peer support counseling, community resources and referrals, and suicide prevention. Maintain current knowledge of DoW, Services, and community-sponsored resources intended to promote the well-being of service members and their families. Ability to coordinate across military, government, community, and civilian service provider networks. Strong written and verbal communication skills, including the ability to prepare formal reports and provide training or consultation to component-level stakeholders. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com . Minimum Salary $ 73,950.00 Maximum Salary $ 105,850.00