Senior Community Manager
North Shore Gardens · Richmond, VA · 1 mo ago
MarketingFull-time
About the role
Property Management is seeking a polished, engaging, and energetic leader with management experience to join a growing, dynamic company with a promote-from-within culture. This position offers the opportunity to apply your best in a high-energy, upscale environment that rewards your efforts. Through training, coaching, and continued education, we develop our community managers to become the best in the industry.
Responsibilities
- Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
- Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
- Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit "make-ready" requirements); minimize unit "down-time" and vacancy loss due to turnover
- Have an in-depth understanding of site leasing trends, traffic patterns, and product availability
- Ensure all sales and leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
- Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
- Recommend changes to rents and fees in accordance with market changes
- Review and analyze monthly financial statements
- Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
- Administer tenant leases and maintain good tenant relations; review, understand, and enforce lease terms; communicate with tenants to address their needs and resolve any issues; ensure the proper execution of all screening procedures
- Prepare annual budgets and review monthly financial reports for individual portfolio properties and provide to owners monthly and quarterly
- Perform periodic inspections of the properties; maintain the assigned portfolio at a high level of appearance and performance; resolve emergency maintenance issues
- Obtain and supervise third party vendors; evaluate service contract requirements and establish performance specifications and documents; manage the competitive bid process
- Complete other tasks as directed and assigned
Benefits
- Competitive salary
- Generous commission structure
- Full medical and dental benefits
- Paid holidays
- Vacation time
- Continued training
- Advancement opportunities