Senior Community Manager

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, legal, scam warning, application instructions, duplicated lines, cookie/navigation etc. Must preserve all substantive information. We need to parse the posting. Let's extract sections: - About the role: The opening paragraph(s) describing optimism, community, etc. Probably "Bring optimism to the front lines..." etc. That's about the role. - Responsibilities: The "What You'll Do" section with subpoints: Community and Ambassador Leadership, Influencer and Creator Partnerships, User-Generated Content, Community Management and Insights. Those are responsibilities. - Requirements: The "What You Know and Have Done" (experience, tools, data-informed mindset, writing, organizational skills). Also "How You Show Up" and "When You Know You're Successful" maybe part of qualifications/skills? The posting has "Requirements" heading then subheadings "How You Show Up" and "When You Know You're Successful". Those are more like qualifications/attributes. We can treat them under Requirements or Qualifications. The instruction says we can use headings like Requirements, Qualifications, Skills. We need to decide. We have "Benefits" section: details about location, medical, dental, etc., Good Vibes Time, Family Time, dogs, Playmaker Project. Pay: The posting mentions "Our market-based compensation strategy determines base pay for our jobs. You can use any of the publicly available tools to predict what you might earn here. All permanent roles are eligible for an annual bonus based on company performance, to which you will make a significant contribution." That's pay info (though not specific numbers). It says we should include Pay section only if posting actually states them. It does state compensation strategy and bonus eligibility. That's substantive enough? It says "market-based compensation strategy determines base pay" and "annual bonus". That's specific enough to include Pay section. We should not include placeholder like "commensurate with experience". This is not placeholder; it's a description. So include Pay. Schedule: "This role is based in Boston. You'll work on-site Wednesdays and Thursdays each week". That's schedule info. So include Schedule. We also have location: Boston. Could be part of Schedule or maybe a separate section? Not required. Could include in Schedule or maybe in Benefits? But we have Benefits already. Could add location in Schedule or maybe a separate "Location" but not in allowed headings. We could fold location into Schedule or Benefits. Probably include location in Schedule: "Based in Boston, on-site Wednesdays and Thursdays each week." Now we need to strip boilerplate: EEO statement, equal opportunity employer, etc. Also "Everyone who applies will get a response from a human..." that's application instruction? It's about response; maybe considered boilerplate? It's not exactly application instructions but it's about process. The instruction says remove application instructions. That line is about getting a human response; could be considered application instruction. Safer to remove. Also "IMPORTANT DETAILS This application requires a significant commitment to answering specific questions..." that's application instruction; remove. Also "Still with us? Keep reading." remove. Also "Wondering why this amazing opportunity came about? Well, after nearly a decade of dedicated success, our person gets to grow her career closer to home with our gratitude and high fives." That's fluff but maybe part of About the role? It's about why the opportunity exists. Could keep as part of About the role? It's not essential but it's substantive? It's a bit fluffy but still about the role. Might keep. We need to preserve all substantive information; not invent or summarize away detail. So we should keep the description of why the opportunity exists? It's not crucial but it's part of posting. I'd keep it in About the role. Now we need to format with

headings and

• for lists,

  for prose. We need to decide which content is list vs prose. Responsibilities: multiple bullet points under each subheading. Could treat each subheading as a

  ? But we only allowed

  for section headings. We could make each responsibility area as a

  maybe? But we already have a Responsibilities section heading; inside we can have

  • for each duty. Could also have nested headings but not allowed? The instruction only says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can just use

    for prose and

    • for lists. For subheadings we could just bold? But we cannot use markdown. Could use inside
    • . That's okay. Thus:

      About the role

      Bring optimism to the front lines. You'll model humanity, even online, and show our community what it looks like to lead with gratitude and good energy. At Life is Good, social media isn't a stage. It's a gathering place. A campfire. A space where real humans share hope, humor, courage, funny moments, tough days, and tiny wins. We're looking for someone who understands community not as a metric, but as a living, breathing group of people who want to feel connected. You'll bring warmth, humanity, curiosity, and optimism to every interaction—and help our influencers and ambassadors do the same. If you can meet people where they are and elevate their presence with your words and your authenticity, you might be exactly who we're looking for. Someone who doesn't just monitor a comment section but creates connection, someone who can respond with humanity at scale and keep our digital community grounded in optimism—especially on days when the internet forgets to be kind. You'll help us join conversations that stand out for their meaning—and gracefully skip trends and topics that don't align with who we are. Wondering why this amazing opportunity came about? Well, after nearly a decade of dedicated success, our person gets to grow her career closer to home with our gratitude and high fives.

      That seems good. Now Responsibilities: We'll list each bullet. We have subcategories: Community and Ambassador Leadership, Influencer and Creator Partnerships, User-Generated Content, Community Management and Insights. We could make each as a

      inside Responsibilities but not required. Could just list all duties as

      with maybe a leading phrase indicating category. But better to keep structure: maybe each subcategory as a

      but not in allowed list; risk. However instruction only says use

      for section headings; doesn't forbid other headings. Safer to just use

      for each subcategory heading and then

      • for its items. But that adds extra headings not in list; might be okay. But to be safe, we can embed the subcategory as a inside a
      • that starts the category and then have nested list? That gets messy. Simpler: treat each duty as a
      • and preface with the category in bold. Thus:

        Responsibilities

        • Community and Ambassador Leadership: Develop and own our brand ambassador strategy to grow the program and its positive impact. Manage the end-to-end process of recruiting, activating, and measuring the success of the ambassador program. Coordinate seasonal gifting in partnership with our fulfillment center and build strong relationships with ambassadors through proactive outreach, updates, and feedback loops. Champion the community internally — surfacing ambassador and fan stories for use across marketing, eCommerce, wholesale, retail, and beyond. Identify and act on opportunities to expand program participation, engagement, and retention.
        • Influencer and Creator Partnerships: Drive our influencer strategy across the funnel, from brand awareness partnerships to conversion-driving creator collaborations. Identify, vet, and reach out to aligned creators and manage negotiations, contracting, and deliverables. Collaborate with the Social and Creative teams to brief, review, and approve content that reflects brand voice and tone. Collaborate with eCommerce on conversion-driving opportunities in influencer, creator, and affiliate spaces. Maintain an always-on gifting approach to brand friendlies and others. Measure and report performance using tools like Traackr and platform analytics, translating learnings into actionable insights.
        • User-Generated Content: Source, organize, and champion the brand's growing UGC library, ensuring a constant flow of authentic, high-quality community content. Collaborate with key stakeholders to surface and repurpose top-performing community assets. Track permissions and maintain tagging and approvals through tools like Emplifi.
        • Community Management and Insights: Monitor and engage daily — responding to comments, DMs, and tagged content with warmth, empathy, and brand voice. Refine and apply a consistent system for thanking and rewarding our most passionate supporters. Act as the bridge between the community and internal teams, escalating customer or product feedback as needed. Maintain a pulse on community sentiment and emerging trends, surfacing actionable insights for social and brand marketing strategies. Support reporting and dashboards to track program health, community growth, and ambassador and influencer impact.
        Now Requirements: We have "What You Know and Have Done (please highlight in your answers)" plus "How You Show Up" and "When You Know You're Successful". We could combine into Requirements section. We need to list items as
        • . Let's extract: What You Know and Have Done: - 5-7 years of direct experience in community management, influencer marketing, or social media at a brand or agency, with proven success managing ambassador or creator programs at scale. - Experience with tools such as Traackr, Emplifi, and Meta Business Suite, and a deep understanding of social platforms, trends, and community engagement best practices. - Data-informed mindset — you can interpret metrics, identify insights, and translate them into recommendations. - Write smart and fast, with humor and heart, and you have strong organizational skills and excellent attention to detail. How You Show Up: - Natural connector with empathy, curiosity, and warmth — you love people both online and off, and it shows in every interaction. - Proactive problem-solver who thrives in fast-paced, collaborative environments and stays organized and adaptable when priorities shift. - Write with intelligence, humor, and heart — balancing creativity with accountability and brand voice with genuine human connection. - Know and understand the impact of our mission and the Life is Good Superpowers. - Skilled and comfortable working independently and as part of a team. - Give and receive feedback thoughtfully and constructively. - Known for having a positive impact on those around you. When You Know You're Successful: - The Life is Good ambassador and influencer programs are thriving, expanding, and driving measurable impact. - You have built genuine relationships across the community and internal teams. - Our social channels and community content reflect the heart and humanity of the brand. - You are a trusted voice of the community — translating feedback and inspiration into meaningful brand action. We could treat these as requirements/qualifications. We'll put them under

          Requirements

          and list all as
        • . Might be long but okay. Now Benefits: We have paragraph about location, medical, dental, vision, FSA, transit/parking reimbursement, life, AD&D, short/long-term disability, 401(k) with match, PTO, 10 paid holidays, Good Vibes Time, Family Time, dogs, Playmaker Project. Also location: innovative Fort Point neighborhood, green space, food, entertainment. We'll make a

          Benefits

          and list items as
          • . Now Pay: We have "Our market-based compensation strategy determines base pay for our jobs. You can use any of the