Senior Community Manager

About the role

Come join our AMAZING team! CRM Rental Management, Inc. is seeking an experienced Senior Community Manager for Park Drive Manor I & II Apartments in Rome, NY. As our company continues to grow, we're looking for motivated professionals to help us build strong, welcoming communities. Learn more about us at: www.crmrentalmgmt.com

Responsibilities

• Oversee the day-to-day operations of properties and staff, including management of annual operating budgets and sales/marketing plans.
• Ensure compliance with all regulatory requirements and funding programs (e.g., HUD, LIHTC, RD), including maintaining accurate resident files and preparing for inspections and audits.
• Coordinate and participate in property tours and audits with agencies, investors, and auditors.
• Monitor property office performance to ensure timely completion of required tasks such as recertifications, vouchers, and EIV processing.
• Train, supervise, and motivate on-site staff, while managing performance and personnel development.
• Oversee public relations, resident engagement, contract administration, and operational reporting, including statistical analysis.

Qualifications

• Associate's degree preferred.
• 3-5 years of experience in affordable property management required.
• Minimum of 3 years in a leadership or supervisory role.
• Certified Occupancy Specialist (COS) designation required.
• ARM, C3P, Tax Credit, and LIHTC certifications preferred.
• STAR certification, if applicable.
• Experience with Tax Credit and Section 8 programs.
• Strong communication, interpersonal, organizational, and management skills.
• Proficiency in Microsoft Office and strong computer skills required.

Benefits

• 11 paid holidays (including 1 floating holiday & the day after Thanksgiving)
• Excellent health insurance with employer contribution
• 401(k) with match up to 5%
• Competitive salary
• Annual performance reviews with bonus potential
• PTO accruing from your first day