Senior Community Manager
Cohesity · Raleigh-Durham-Chapel Hill Area · 2 wk ago
Marketing$137k–$171k/yrFull-time
About the role
This is a rare opportunity for a senior community leader to own and transform how Cohesity builds and activates its practitioner community in the enterprise data security and management space. You will define the community strategy, build a world-class technology champions advocacy program, and drive cross-functional alignment across Product, Marketing, and Customer Success.
Responsibilities
- Build and Scale the Community Program
- Own the end-to-end community strategy — growth, engagement, and advocacy — aligned to business needs across core geographies and key verticals.
- Build and scale a structured technology champions program of advocates.
- Convert engaged customers and practitioners into active advocates driving peer influence, product feedback, and retention.
- Drive Cross-Functional Alignment
- Align with Product, Marketing, and Customer Success to embed community insights into business decisions and connect the program to product launches and thought leadership moments.
- Deploy feedback loops across Sales, Field, and Partner teams that tie community activity to pipeline and GRR impact.
- Measure and Grow
- Own measurable outcomes: community membership growth, engagement, customer retention (GRR), and advocacy program participation.
- Use data to continuously improve program design, content strategy, and champion engagement — reporting with clarity to senior stakeholders.
Qualifications
- Established influencer presence in enterprise data security and/or data management — with a strong portfolio of published thought leadership and a recognized following.
- Proven track record as a voice and industry influencer — active at events, webinars, podcasts, and/or professional forums in the enterprise data security space.
- Experience building and scaling advocacy or Champions programs with direct accountability to retention and engagement outcomes.
- Strong cross-functional influence — able to align Product, Marketing, and Customer Success around a shared community strategy.
- Deep subject matter knowledge in enterprise data security, data governance, or compliance.
- Active relationships with practitioners, bloggers, podcast hosts, and community leaders in the enterprise data security ecosystem.
- Hands-on experience building or deploying AI bots and automation within community platforms.
Skills and Experience
- 5+ years of experience in community management or developer relations.
- Tools: Community Technology Stack (Gainsight CC).