Senior Community Consultant

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America—one that continues to get better as it grows.

About the role

As a Senior Leasing Consultant, you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You will provide support, guidance, and on-the-job training to team members while acting as a resource for new hires. Saturday availability is required due to high weekend traffic from prospective residents.

Responsibilities

• Deliver incredible customer service, creating a sense of community and going the extra mile to ensure a spectacular experience for new residents.
• Drive leasing performance through personalized connections, recommendations, and creative marketing campaigns.
• Conduct continuous outreach and use social media to fuel community enthusiasm for Vivmark.
• Follow through with tailored updates for prospective residents, including floorplan availability, neighborhood hotspots, and local events.
• Support and mentor team members, providing guidance and training to new hires.
• Act as a leader in fostering a culture of excellence and innovation within the leasing team.

Requirements

• High school diploma or equivalent (GED) required.
• 1+ year of experience in a leasing or customer service role in the real estate or property management industry.
• Strong interpersonal and communication skills.
• Proficiency in property management software and Microsoft Office Suite.
• Knowledge of fair housing laws and regulations.
• Ability to work independently and as part of a team.
• Excellent organizational and multitasking abilities.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid vacation and company holidays.
• Exclusive team member housing discounts.

Pay

Total base pay range: $43,500.00 - $63,500.00.

Schedule

Full-time, 40 hours per week. Saturday availability is required.