Senior Collector - Houston

Job Description

This is a key role designed to support the Collections Manager in achieving the firm's strategic objectives around growth and operational excellence. The Americas business currently has four locations with incomes of circa +$600m pa and 700 FTE, with ambitious growth plans over the next couple of years. The role will be based in one of the US offices and will support partners in that office and other offices, and client collections across all Accounts Receivable.

• Operational activities:
  • Partner/Fee-earner collections meetings (working closely with billers to ensure seamless process, client agreement compliance and speedy query resolution).
  • Chasing outstanding debts using the collections processes (as applicable).
  • Investigating and resolving e-billing queries.
  • Liaising with Collections Manager and Collections team to deliver collections solutions for onward delivery to partners/fee-earners.
  • Timely escalation of queries with regard to speedy resolution of AR queries.
  • Regular updates to Get Paid collections tool used for work allocation, escalations, priorities, cashflow and estimates.
  • Timely and accurate escalation of outstanding bills at risk of non-recovery and requiring a provision.
• Client focus:
  • Building a network of client finance contacts.
  • Liaising with cashiers to assist with the daily and timely allocation of cash payments, client to office transfers and client funds reimbursements in accordance with the UK SRA client money rules.
  • Sharing knowledge with the team in order to provide a smooth service to internal and external clients.
  • Ad-hoc tasks as and when required.

Qualifications

• Bachelor's degree in business, Accounting or Finance preferred.
• 3+ years of related Collections experience in a law firm environment/business professional sector preferred.
• Proven track record of strong rapport at all levels of an organization with both internal and external clients.
• Ability to work under pressure and demonstrate flexibility with competing demands of internal and external clients.
• Effective time management, organizational and interpersonal skills.
• Strong written and verbal communication skills.
• Must be detail oriented with the ability to readily identify issues that could impede processes while taking the initiative to provide solutions.
• Systems experience of using AR/Debt management tools for focusing collections efforts and tracking queries.
• Strong team collaborator – across teams internally, across markets, and globally.
• Ability to work independently in a fast-paced, team environment with minimal supervision.

Benefits and Compensation

Clifford Chance US LLP offers a comprehensive benefits and compensation package. The salary range for this role is $88,000 - $100,000. The actual salary will be commensurate with the candidate's qualifications and relevant experience.

Additional Information

Equal Opportunities: At Clifford Chance, we forge an inclusive culture, where all perspectives are recognised and valued. It’s a culture where everyone has equal access to opportunities to thrive and succeed, irrespective of background. We are guided by our values-based Code, which sets high standards of conduct and has a principle focused on being inclusive. We are an equal opportunity employer and provide consideration to all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. We comply with the law and regulations in every location where we operate and across all aspects of employment, from recruitment and selection to development, progression, and day-to-day working life. Find out more about our inclusive culture here.