Senior Collections Specialist

About the role

We are looking for an experienced Senior Collections Specialist to join a textile manufacturing organization in Myrtle Beach, South Carolina. This contract opportunity is ideal for a finance specialist who can balance credit oversight with strong customer communication to protect cash flow and support long-term client relationships. In this role, you will partner with sales, customer service, and finance teams to evaluate account risk, resolve payment issues, and help maintain an efficient receivables process.

Responsibilities

• Evaluate new and existing customer accounts to determine creditworthiness and support sound credit decisions.
• Set, adjust, and monitor credit limits in alignment with company guidelines while identifying potential exposure early.
• Review held orders and authorize release when financial conditions and account status support approval.
• Lead collection efforts on past-due balances through proactive outreach, follow-up, and resolution of payment discrepancies.
• Negotiate practical payment arrangements with customers when needed to improve recovery and maintain business relationships.
• Prepare monthly customer statements and maintain accurate account documentation, including proper application of payments and credits.
• Partner with customer service, sales, and finance teams to address billing concerns, dispute resolution, and account escalations.
• Contribute to weekly and monthly aging analysis by tracking receivables performance and highlighting overdue trends or risk areas.
• Ensure activities follow internal credit policies and assist management with reporting, audits, and financial reviews as requested.

Requirements

• At least 2 years of experience in commercial credit and collections, preferably in a manufacturing or distribution setting.
• Strong knowledge of credit evaluation, financial statement review, and account risk assessment.
• Proficiency with business software such as SAP, Oracle, Microsoft Excel, Microsoft Word, and other accounting systems.
• Effective communication and negotiation skills with the ability to work professionally across customers and internal teams.
• Strong analytical ability with confidence interpreting numerical data, ratios, percentages, and visual reports.
• Ability to manage multiple priorities independently in a fast-paced environment while maintaining accuracy and confidentiality.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is preferred.
• Ability to meet physical demands of the role, including standing, walking, bending, and lifting up to 25 pounds regularly and up to 50 pounds occasionally.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.