Senior Clinical Solutions Specialist

Job Summary

Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services.

Responsibilities

• Provide clinical support to customers and salesforce on clinical products and services.
• Call on potential and existing clinical customers within assigned territory (independently and in collaboration with Medline salesforce) to expand and retain business.
• Review account and product/service information and recommend formal, onsite educational programs to address clinical staff needs.
• Partner with sales force on product conversions and implementations.
• Aid sales in their territories as needed at the local and national/corporate account level.
• Conduct quarterly business reviews.
• Identify problem areas and recommend changes and solutions.
• Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
• Cook up and deliver workshops and classes on clinical products and/or services.
• Develop clinical presentations and training on product lines.
• Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations.
• Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
• Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.
• Engage in professional organizations; attend national, regional, and local industry events.
• Work with Medline salesforce to enhance and improve clinical processes.

Position Requirements

• At least 5 years of clinical experience (patient care, education, or medical sales/support).
• Experience developing and delivering presentations/clinical information to various audience levels within an organization.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience prioritizing workload and scheduling effectively in order to meet deadlines.
• Experience developing and delivering presentations to various audience levels within, and external to, an organization.
• Proficient in Microsoft Word, Excel, PowerPoint.

Preferred Qualifications

• RN License
• Healthcare supply chain or value analysis experience

Pay

The Anticipated Salary Range For This Position is $92,000.00 - $138,000.00 Annual.

Benefits

• Continuing education & training
• Tremendous potential with a growing worldwide organization
• Competitive total rewards package
• Health insurance
• Life and disability
• 401(k) contributions
• Paid time off
• Employee Assistance Program
• Employee Resource Groups
• Employee Service Corp