Senior Clinical Specialist
About the role
The Senior Clinical Specialist plays a crucial role in improving patient care and outcomes through comprehensive training programs, reimbursement support, and quality improvement initiatives.
Responsibilities
- Become subject matter expert in device and PQC training programs for program staff
- Provide advanced reimbursement support related to PA denials to improve patient care and outcomes
- Analyze data and provide recommendations for quality improvement initiatives
- Serve as a resource for nurse advocates regarding device troubleshooting
- Guide and lead nurse advocates on best practices when working with field nurse vendors
- Collaborate with program management to implement and improve adherence through program initiatives
- Stay updated with product-related research and emerging trends in disease states
- Perform other duties as assigned
- Utilize Valeris' values as the driving force behind the team's success
- Ensure timely adherence to training deadlines for all corporate policies and procedures
- Follow SOPs consistently
Qualifications
- Detail oriented
- Professional telephone etiquette
- Self-awareness of emotions and their impact on others
- Basic computer knowledge
- Ability to multitask effectively
- Recognition and management of emotions
- Maintaining standards of honesty and integrity
- Responsible for performance
- Flexibility to adapt and handle change
- Innovative thinking and openness to new ideas
- Achievement-driven mindset
- Commitment to group or organizational goals
- Initiative and readiness to act on opportunities
- Optimism and persistence in pursuing goals despite obstacles
- Service orientation and anticipation of needs of others
- Clear and concise communication
- Positive attitude
Physical Demands & Work Environment
- Regularly required to talk or hear
- Frequent sitting for long periods
- Use hands to type, handle, and feel
- Reach with hands and arms
- Typing speed of at least 35 words per minute with 97% accuracy
- Minimal travel flexibility
- Office-based work environment
- Routine use of standard office equipment
Why Work for Valeris?
Valeris offers a range of benefits including medical, dental, and vision plans, health support, disability coverage, retirement savings, paid time off, and opportunities for advancement. The company also emphasizes a diverse and inclusive workplace culture.
Prior to Employment
Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that if you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@valeris.com.