Senior Clinical Informatics Analyst (33121)

PANTHERx is the nation’s largest rare disease pharmacy, dedicated to providing uncompromising quality and superior health outcomes for patients living with rare and devastating diseases. We are seeking inspired, compassionate problem solvers who thrive in a dynamic healthcare environment and are committed to high-quality patient care.

About the Role

The Senior Clinical Informatics Analyst applies clinical domain expertise to technology analysis, system design, and requirements development within the Clinical Informatics track. This role bridges clinical operations and IT delivery by translating clinical workflows and business needs into structured, testable requirements while ensuring system configurations reflect clinical practice realities. The Senior Clinical Informatics Analyst serves as a senior practitioner and informal mentor, elevating the quality of requirements and system design decisions across Informatics workstreams.

Responsibilities

• Analyzes clinical workflows, operational processes, and business needs to develop structured technology requirements, including user stories and acceptance criteria that meet Informatics methodology standards.
• Conducts current-state and future-state workflow analysis for clinical systems, identifying gaps, risks, and design considerations before work enters delivery.
• Documents clinical requirements with sufficient precision for QA to execute acceptance criteria directly, in alignment with the Informatics-to-QA handoff standard.
• Provides clinical informatics input on system configuration, integration design, and data flow decisions, ensuring solutions reflect clinical workflow requirements and applicable data standards.
• Evaluates interoperability requirements for clinical systems, applying knowledge of NCPDP, HL7, and FHIR standards to ensure integration designs are clinically sound and technically executable.
• Participates in technical design reviews, contributing clinical perspective on decisions that affect pharmacy operations, patient care workflows, or clinical data integrity.
• Produces high-quality requirements documentation, workflow diagrams, and business process models that meet the Clinical Informatics track's methodology standards.
• Maintains and updates clinical system documentation, including integration specifications, configuration guides, and workflow maps, as systems evolve.
• Contributes to the development and refinement of Clinical Informatics standards, templates, and quality benchmarks in collaboration with the Sr. Manager.
• Partners with Business Analysts, Product Owners, and QA to ensure clinical requirements are accurate, complete, and directly usable in delivery and test execution.
• Serves as a clinical subject matter resource for Data & Analytics, IT Infrastructure, and AI teams on projects with clinical workflow or data implications.
• Mentors Clinical Informatics Analysts, providing guidance on clinical documentation standards, workflow analysis, and requirements quality.

Qualifications

Required

• 5+ years of experience in clinical informatics, pharmacy informatics, clinical operations, or a closely related field.
• Demonstrated clinical domain knowledge: familiarity with pharmacy operations, clinical workflows, and the technology systems that support them.
• Proven ability to document clinical requirements with sufficient precision for technology delivery and QA test execution.
• Experience conducting workflow analysis and translating operational needs into structured technology requirements.
• Strong written communication skills: able to produce clear, precise documentation for both clinical and technical audiences.

Preferred

• Experience in specialty pharmacy, rare disease, or high-complexity clinical environments.
• Familiarity with interoperability standards: NCPDP, HL7 FHIR, and pharmacy-specific data exchange formats.
• Exposure to clinical decision support, medication management systems, or prior authorization workflows.
• Familiarity with agile delivery practices and acceptance criteria standards sufficient to contribute directly to story-level requirements.
• Bachelor's degree in Pharmacy, Health Informatics, Nursing, Information Systems, or a related field, or equivalent experience.

Work Environment

This position works in a home office and professional office environment. When in-office, this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines, and communicates via MS Teams.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading and working with various forms of data on a screen. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits

• Hybrid, remote, and flexible on-site work schedules, based on the position.
• Medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• 401K with employer matching.
• Employer-paid life insurance and short/long-term disability coverage.
• Employee Assistance Program.
• Generous paid time off for full-time employees, with limited paid time off for part-time employees.
• Paid holidays.

Location: Pittsburgh, PA (Hybrid)
Classification: Exempt
Status: Full-Time
Reports to: Senior Manager, Clinical Informatics