Senior Client Services Manager

About the role

Slayden Constructors Inc. (SCI), a wholly owned subsidiary of MWH Constructors, Inc. (MWH), is seeking a Senior Client Services Manager to support critical water, wastewater, and advanced water treatment plant projects for both municipal and industrial clients. The position will be based out of the Salem, Oregon area.

Responsibilities

• Support the day-to-day processes and function of the business development team (i.e., meetings, overall coordination across districts, CRM management, pursuit strategy, budget and strategic planning).
• Develop, seek out and maintain best-in-class construction BD policies, processes and practices.
• Cook with and support district leaders to ensure the district is using best-in-class policies, processes and practices.
• Aid in identifying and positioning for new business opportunities for core water/wastewater opportunities; screen and facilitate sales opportunities and growth through research, relationships, calls, conferences, and presentations.
• Participate in annual strategic and budget planning activities related to business development.
• Participate in water and wastewater related industry tradeshow activities to identify, coordinate and meet with prospective clients.
• Maintain positive industry relationships and work across internal departments to foster assistance as needed in sales proposals, presentations and specifications.
• Manage CRM system.
• Operate as a key member of strategic pursuit teams by participating in capture and campaign activities, writing and editing proposal and SOQ content, and coaching project interview teams.
• Partner with marketing team to develop marketing materials and tools to support business development.
• Educate support staff and new employees on the role of Business Development in the organization.

Qualifications

• 5+ years of experience with business development, market research and sales activities.
• Client facing experience developing new business for water/wastewater projects.
• Ability to successfully manage CRM system tracking multiple opportunities and clients.
• Fiscal responsibility in managing complex multi-discipline projects.
• Strong research, business, and communications skills.
• Strong community interaction and involvement.
• Outstanding communication skills, both verbal and written on project related issues.
• Excellent computer skills in search engines.
• Creative problem-solving ability, negotiation and follow-up skills.
• Strong organizational skills, flexibility and the ability to prioritize work assignments.
• Bachelor’s degree in civil or environmental engineering, construction management, business, computer science or a related degree.
• An equivalent combination of experience, skills and training may be considered.
• Prior related water/wastewater design or construction infrastructure experience.

Benefits

• Group health & welfare benefits including options for medical, dental and vision
• 100% company-paid benefits including Employee Life Insurance & Accidental Death & Dismemberment (AD&D), Spouse and Dependent Life & AD&D, Short Term Disability (STD), Long Term Disability (LTD) (after 60 day waiting period for STD & LTD only), Employee Assistance Program and Health Advocate
• Voluntary benefits at discounted group rates for accident, critical illness, and hospital indemnity
• Flexible Time Off Policy (includes vacation, sick and personal time)
• 10 Paid Holidays
• 401(k) Plan (company matching contributions up to 4%)

Pay

The anticipated compensation for this position is $140,000-$170,000/yr depending on previous experience.

Schedule

N/A