Senior Claims Specialist, Cyber

About the role

The position will be responsible for the resolution of cyber and privacy liability claims. The position will have increased responsibility for decision making within their authority and will work with minimal oversight.

Responsibilities

• Investigate, negotiate and settle primary and excess cyber, privacy liability and technology E&O claims.
• Investigate and analyze coverage under primary and excess cyber and errors and omissions policies; make coverage determinations; draft routine and complex coverage correspondence; effectively communicate coverage positions to policyholders and other stakeholders; manage claims involving coverage litigation.
• Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist Company claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues.
• Promptly communicate with Unit and internal partners on adverse developments and provide information on pertinent issues affecting the cyber product lines and coverages.
• Communicate with underwriting as needed to manage claims and to alert of any significant developments.
• Analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.
• Maintain and adhere to Markel’s guidelines and procedures.
• Ensure proper adherence to internal reporting requirements.
• Contribute and assist in the implementation of a wide range of initiatives, discussion and action plans brought forth by the Claims Manager.
• Participate in agent related functions and meetings as required.
• Actively participate in the ongoing training and development of the claims examiners as indicated by Claims Manager.

Requirements

• 3-5 years of cyber and/or professional liability claims experience or litigation experience required.
• Excess liability (quota share, first layer and high layer) claims or litigation experience a plus.
• College degree and/or professional designation required, JD preferred.
• Excellent written and oral communication skills.
• Sound comprehension of insurance coverage posed by cyber and excess liability policies.
• Ability to analyze and convey summations of complex issues both verbally and in writing; recognize alternative approaches and develop action plans.
• Experience in determining contractual obligations, insurance coverage analyses, and investigations. Insurance coverage litigation experience a plus.
• Ability to manage complex litigation, set loss and expense reserves and evaluate settlement values.
• Work collaboratively and as team player willing to assist within the Unit and Professional Liability Division as needed.
• Ability to proactively self-manage a high volume caseload.
• Travel required as necessary (approximately 20%).

Pay

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Sr. Claims Specialist, Casualty, & PL, Cyber is $78k - $107k/per year with 15% bonus potential.