Jobs · Ohio

Senior Claims Representative -Bodily Injury

Vanliner Insurance Company · Richfield, OH · 1 mo ago
$75k–$80k/yrFull-time
We need to output HTML fragment with sections: headings using

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real specific content. We must not repeat job title as heading. We need to preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. We need to parse the posting. Let's extract relevant content: Company description: "National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today." Then location/hybrid: "National Interstate is looking for a Bodily Injury Senior Claims Rep to join their team. This individual will either work hybrid from the Richfield, OH office 4 days per week or work fully remote from the USA ,if not local to the office. National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs." Then responsibilities: list under "Essential Job Functions And Responsibilities". Let's extract bullet points (they are sentences separated by periods). We'll need to format as
  • . Responsibilities list: - Manages an inventory of claims to evaluate compensability/liability. - Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages. - Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. - Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners. - Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner. - Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. - Performs other duties as assigned. Now requirements/qualifications: "Job Requirements Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience. Prefer: Commercial Auto and Litigation Experience: Generally, a minimum of 5 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC). Scope of Job/Qualifications: Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion. This job is non-exempt in California and Washington" We need to separate sections: maybe "Requirements" and "Qualifications". The instruction says use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what content goes where. "About the role": could be company description and role overview (the paragraph about looking for Bodily Injury Senior Claims Rep, hybrid, culture). Could also include location/hybrid details. "Responsibilities": the list we extracted. "Requirements": education and experience minimums? Possibly "Education: Bachelor’s Degree..." and "Prefer: Commercial Auto and Litigation Experience: Generally, a minimum of 5 years of experience in property and casualty claims handling." Also maybe "Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)." "Qualifications": the scope of job/qualifications bullet points: works within significant limits..., demonstrates strong analytical..., demonstrates knowledge..., maintains knowledge..., demonstrates ability..., excellent interpersonal..., proven ability... "Skills": maybe we could extract skills from qualifications: analytical, negotiation, problem-solving, knowledge of insurance policies, industry laws, organization, interpersonal communication, confidentiality. But we already have qualifications covering skills; maybe we can combine. However instruction: prefer few substantive sections over many thin ones. We could put skills within qualifications or separate if there is explicit skills list. The posting doesn't have a separate "Skills" heading; but we could create a Skills section if we have content. However we must not create a section unless posting has real specific content for it. The qualifications list includes skills; we could treat that as Qualifications. So we may not need a separate Skills section. "Benefits": we have benefits paragraph: "We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers. Excludes seasonal employees and interns." We need to include Benefits section with that content. "Pay": we have Salary Range: $75,000.00 -$80,000.00. Also note "Compensation varies by role, level, and location..." but that's in benefits. We'll put Pay section with the salary range. "Schedule": we have hybrid schedule details: "This individual will either work hybrid from the Richfield, OH office 4 days per week or work fully remote from the USA ,if not local to the office. ... employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs." We'll put Schedule section. "About the role": we can include company overview and role description (the paragraph about looking for Bodily Injury Senior Claims Rep, culture, etc.) plus maybe the visa sponsorship note? That's a requirement but could be in Requirements. However we can include visa sponsorship note in Requirements (since it's a requirement). But we need to avoid duplication. Let's structure:

    About the role

    National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. National Interstate is looking for a Bodily Injury Senior Claims Rep to join their team. This individual will either work hybrid from the Richfield, OH office 4 days per week or work fully remote from the USA, if not local to the office. National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

    But note we already used schedule details; maybe we should move schedule details to Schedule section and not duplicate. However the About the role paragraph includes schedule details; we could keep a brief mention but better to avoid duplication. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep the schedule details somewhere. If we put them in Schedule section, we should not also repeat them in About the role. So we need to adjust About the role to exclude the schedule specifics, but we can keep a generic mention that it's hybrid/remote. However the posting says: "This individual will either work hybrid from the Richfield, OH office 4 days per week or work fully remote from the USA ,if not local to the office." That's schedule info. So we should move that to Schedule section. The About the role can include company overview and role description (looking for Bodily Injury Senior Claims Rep) and culture statement. Thus About the role: company description + "National Interstate is looking for a Bodily Injury Senior Claims Rep to join their team." + culture paragraph. Let's craft:

    National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. National Interstate is looking for a Bodily Injury Senior Claims Rep to join their team.

    Now Responsibilities section:

    Responsibilities

    • ... each bullet.
    Requirements section: Education and experience minimums, plus visa sponsorship? Actually visa sponsorship is a

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