Jobs · Ohio

Senior Claims Representative -Bodily Injury

National Interstate Insurance Company · Richfield, OH · 1 mo ago
$75k–$80k/yrFull-time
We need to produce HTML fragment with sections: About the role? Actually we need to use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no boilerplate. Remove cookie/navigation/legal/EEO etc. Also remove duplicated lines, application instructions. We need to parse the posting. Content: - Intro about National Interstate, Great American Insurance Group, etc. This is about the company, maybe "About the role"? Actually "About the role" could be description of role and company context. The posting includes: "National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers...". Also "National Interstate is looking for a Bodily Injury Senior Claims Rep to join their team. This individual will either work hybrid from the Richfield, OH office 4 days per week or work fully remote from the USA, if not local to the office." Also "National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs." Thus we can have sections: About the role (company description + role overview), Responsibilities (Essential Job Functions And Responsibilities), Requirements (Education, Experience, etc.), Qualifications (maybe overlapping with Requirements? The posting has "Job Requirements" and then "Scope of Job/Qualifications". So we can separate: Requirements (education, experience) and Qualifications (skills, abilities). Benefits: there is a Benefits section. Pay: Salary Range. Schedule: hybrid/remote schedule details. We must not include sections with placeholder or vague content. Ensure we include all substantive info. We must not include duplicated lines. Remove boilerplate like "This job is non-exempt in California and Washington" maybe keep? It's substantive? It's about classification. Could be part of Requirements? Might be considered a note. It's not boilerplate; it's a specific detail about exemption status. Should we keep? Probably yes as part of Requirements or Qualifications. But we can include in Requirements. Also "Company NIIC National Interstate Insurance Company" maybe just metadata; we can drop as minor metadata. We need to output only HTML fragment, no /. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive info. Let's extract. Company description paragraph: "National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today." That's a lot of prose. Could be in About the role. Role overview: "National Interstate is looking for a Bodily Injury Senior Claims Rep to join their team. This individual will either work hybrid from the Richfield, OH office 4 days per week or work fully remote from the USA, if not local to the office." Also culture and schedule details. We could combine role overview with About the role. Responsibilities: list bullet points from "Essential Job Functions And Responsibilities". Let's extract each sentence separated by periods? They are concatenated without spaces after periods? Actually they are: "Manages an inventory of claims to evaluate compensability/liability.Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.Performs other duties as assigned." We need to split into list items. Requirements: Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience. Prefer: Commercial Auto and Litigation Experience: Generally, a minimum of 5 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC). Also "This job is non-exempt in California and Washington". Could be a note. Qualifications/Scope: "Scope of Job/Qualifications: Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion." We could treat these as Qualifications (skills). Could also be Requirements but we already have education/experience. So Qualifications: list of skills/abilities. Benefits: "We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers. Excludes seasonal employees and interns." We need to keep substantive info; the line about compensation varies is generic but still part of benefits description. Might be okay. The "Learn more at ..." is a link; we can keep as

    with link? Probably just plain text. Pay: Salary Range: "$75,000.00 -$80,000.00". Note there is no space between - and 80k? It's "-$80,000.00". We'll keep as is. Schedule: hybrid/remote details: "This individual will either work hybrid from the Richfield, OH office 4 days per week or work fully remote from the USA, if not local to the office." Also culture: "National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs." We can put schedule section with that info. Now we must not include sections with filler like "commensurate with experience". Not present. We must not repeat job title as heading. So no heading for "Bodily Injury Senior Claims Rep". Good. We must not put Job ID/requisition numbers as headings; none present. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting didn't have explicit EEO but had "At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best." That's not boilerplate; it's about inclusion. Could be considered EEO but it's substantive? It's a statement of values. Might be okay to keep in About the role. We must not include "Learn more at http://www.gaig.com/careers." That's maybe application instruction? It's a link for more info; could be considered application instruction? It's not directly applying but maybe we should keep as it's part of benefits section? Might be considered boilerplate? The instruction says remove application instructions. This is a link to learn more about benefits; not exactly application instruction. Safer to keep? Might be considered extra. I'd keep it as part of benefits. Now produce HTML. Structure:

    About the role

    ... company description and role overview ...

    Responsibilities

    • Manages an inventory of claims to evaluate compensability/liability.
    • Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
    • Determines and negotiates appropriate claim settlements/reserves within prescribed authority.
    • May attend arbitrations, mediations, depositions, or trials.
    • Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
    • Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
    • Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
    • Performs other duties as assigned.

    Requirements

    • Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
    • Prefer: Commercial Auto and Litigation Experience.
    • Generally, a minimum of 5 years of experience in property and casualty claims handling.
    • Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
    • This job is non-exempt in California and Washington.
    But we need to avoid duplication: "Prefer: Commercial Auto and Litigation Experience:" is a heading? Actually the text: "Prefer: Commercial Auto and Litigation Experience: Generally, a minimum of 5 years of experience in property and casualty claims handling." So we could combine: "Prefer: Commercial Auto and Litigation Experience – generally a minimum of 5 years of experience in property and casualty claims handling." Let's keep as separate bullet maybe. Better: bullet: "Prefer: Commercial Auto and Litigation Experience – generally a minimum of 5 years of experience in property and casualty claims handling." And another bullet: "Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)." And bullet: "Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience." And bullet: "This job is non-exempt in California and Washington." Now Qualifications:

    Qualifications

    • Works within significant limits and authority on assignments of higher technical complexity and coordination.
    • Demonstrates strong analytical, negotiation, and problem-solving skills.
    • Demonstrates knowledge of insurance policies, coverage, and claims handling procedures.
    • Main

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