Senior Claims Analyst - Excess Trucking and GL
About the role
The RiverStone Group, founded in 1999 and operating as part of Fairfax Financial Holdings, is a global insurance and reinsurance services organization specializing in legacy (run‑off) insurance management, claims administration, and risk solutions. RiverStone helps insurers and reinsurers transfer and manage discontinued or non‑core portfolios, enabling clients to free up capital and focus on active underwriting businesses. Location: Remote or Hybrid in Manchester, NH / Garden City, NY. Reporting to the Unit Manager, this role will be responsible for direct handling of commercial claims specific to Excess Auto Trucking and requires some Excess General Liability claim experience. Familiarity with SME (small to midsize enterprises) insureds involving trucking auto claims and excess premises liability.
Responsibilities
- Directly handle commercial and business general liability claims
- Mentor and guide less experienced claim analysts
- Manage external relationships including third‑party administrative oversight
- Anticipate and identify risks and opportunities on coverage and liability
- Anticipate and identify transfer of risk, tender and/or indemnification
- Directly handle and/or assist in monitoring, reviewing, and coordinating activities involving commercial and/or personal lines insurance claims, including analysis of coverage issues, establishment of adequate reserves, and resolution and closure of claims
- Review loss notices; confirm and interpret policy coverages; establish adequate reserves; investigate and handle claims involving primary, umbrella, and/or excess policies
- Manage litigation with Preferred Counsel under Alternative Fee Arrangements or other defense fee structures
- Pursue and maximize all risk transfer opportunities by contract or by insurance policy language
- Assign and manage work of defense counsel, assignment of expert witnesses and interfacing with peer carriers including design and execution of defense and indemnity contracts, evaluation of liability and damages and participation in settlement negotiations
- Ensure proper file setup, reserving, general handling, and application of company procedure
- Participate in developing claims handling strategies, including defense coordination, litigation strategy, motion practice, and budgets, and expense control
- Record specific claims information and reports as appropriate to a manager relative to pertinent financial and general statistical records
- Maintain diary control, investigate, analyze, and report to ensure maintenance of proper reserves to reflect the company’s exposure and report to the Reinsurance Department to assist in providing notice to reinsurers and the Reinsurance Department’s recovery of specific amounts when payment exceeds the company’s retention
- Handle large volume of diverse and dynamic claims effectively
- Assist in Due Diligence inquiries as assigned
Requirements
- At least seven (7) years of Commercial GL experience, some of which with Excess Trucking
- Excess GL preferred; Primary GL required
Qualifications
- Education preferred: CPCU, SCLA, CCLA
Benefits
- Work on high‑impact, complex claims
- Collaborate with a smart and people‑oriented group of legal and claims professionals
- Competitive compensation and growth opportunities
- Health Reimbursement account that pays you to golf, exercise, and more!