Senior Claim Representative Sharing Economy - Accident and Health (Hybrid)

About the role

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility.

We currently have an opportunity for a Senior Claim Representative to join our sharing economy - Accident and Health team based in our Canton, MA; Denver, CO or Plymouth, MN offices on a hybrid schedule. This position handles and resolves more complex and higher exposure specialty claims.

Responsibilities

• Makes timely and appropriate contacts, determines and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages.
• Takes a recorded statement from all parties involved in the claim when appropriate for the type of claim being handled.
• Determines exposure, establishes adequate reserves and makes timely adjustments as required.
• Assigns and directs activities of internal and external resources as required; including independent adjusters and appraisers.
• Determines whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc.
• Identifies questionable claims and consults with SIU for further direction as appropriate.
• Determines settlement value of the loss and negotiates proper settlement of claims within authority.
• Provides recommendations for settlement and disposition of claims exceeding authority level.
• Stays abreast of state license requirements and participates in continuing education as required.

Requirements

• Bachelor’s degree or equivalent experience required.
• Minimum 2-6 years of progressively complex specialty claims experience.
• UIM and UM experience desired.
• PIP or MedPay experience desired.
• Bodily Injury Claim Resolution.

Benefits

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

Pay

The typical base salary range for this position is: $69,000 - $98,000, based on the factors including location, role, experience and skillset of the candidate. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $88,000 - $102,000. In addition to base salary, full time Intact employees are also eligible for bonus potential.