Senior Claim Consultant -Trade Credit (Hybrid)

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.

About Us

At Intact Insurance Specialty Solutions, we are experts at protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK, and Europe. This opportunity is for our U.S. team.

Responsibilities

• Makes timely and appropriate contacts and completes appropriate level of investigation to determine coverage, liability, and damages for very complex and specialized claims.
• Determines coverage, drafts coverage correspondence, and responds to coverage questions raised by insureds and others.
• Determines exposure, establishes adequate reserves, and makes timely adjustments as required.
• Selects, assigns, and directs activities of internal and external resources as required, including independent adjusters, appraisers, and attorneys.
• Identifies questionable claims and consults with SIU for further direction as appropriate.
• Determines settlement value of the loss and negotiates proper settlement of claims within authority.
• Provides recommendations for settlement and disposition of claims exceeding authority level.
• Monitors bankruptcy filings and proof of loss process.
• Responsible for all collection, subrogation, and recovery actions associated with claims files.
• Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate.
• Communicates as needed with brokers and underwriting business partners regarding claims trends and legal climate.
• Provides expertise and insight as requested relative to needed coverage changes or enhancements.
• Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively.
• Stays abreast of state license requirements and participates in continuing education as required.
• Coaches or trains less experienced claim representatives.
• Develops and leads technical training and provides guidance to other departments within the organization, as needed.
• Supports the Trade Credit underwriting teams on policy language and drafting endorsements for bank and syndicated policies.
• Provides counsel to the Trade Credit team through communication and education about specific claims.

Requirements

• Bachelor’s degree required; JD strongly desired.
• 5-10 years of progressively more complex, specialized claims handling experience.
• Experience working on complex Trade Credit Institution Claims.

Pay

The typical base salary range for this position is $141,000 – $176,000, based on location, role, experience, and skillset. For candidates located in San Francisco, CA; Washington DC; Massachusetts-based offices; and the New York City metro area, the base salary range is $153,000 – $180,000.

Benefits

• Comprehensive medical, dental, and vision insurance with no waiting period.
• Competitive paid time off programs.
• 401(k) savings and annual contributions of up to 12% of annual salary.
• Mental health support programs, life and disability insurance, paid parental leave, and a variety of additional voluntary benefits.

Why Choose Intact

• Our Values: We are committed to acting with the highest ethical standards through our five core values: integrity, respect, customer-driven, excellence, and social responsibility.
• Diversity: We see diversity as a strength and aspire to create an environment where everyone can be themselves, grow, and succeed.
• Manage Your Time: What you accomplish matters more than hours in the office. We offer flexible work arrangements and time-off options to foster a healthy work-life balance.
• Our Promise to You: Shape the future, win as a team, and grow with us in a supportive environment with performance-led financial rewards.

About Intact

At Intact Insurance Specialty Solutions, we help protect over a dozen industries with tailored coverages and services. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services.