Senior Change & Communication Strategist

This job posting is anticipated to remain open for 30 days from 19-Aug-2026 and may close early due to the volume of applicants.

About the Firm

Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we are a privately-owned firm focused on improving the lives of our clients and colleagues, and bettering our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

Responsibilities

• Use strategic consultation skills to advise and influence strategic decisions
• Deeply understand our practice teams and the role they play in serving the firm's clients
• Design and deliver field change and communication strategies that drive business outcomes
• Translate complex strategies into engaging, human-centered narratives and plans
• Lead a matrix team across firm capabilities (Practice Management, Field Learning, Market Management, etc.) to deliver end-to-end activation strategies for complex strategic initiatives aligned to the firm's highest priorities
• Demonstrate strong flexibility, execution, and consultation skills to anticipate and respond to shifts in strategy, leveraging data and stakeholder input to adjust the execution plan when necessary
• Partner with business leaders to track and report progress towards sustainable outcomes

Requirements

• A bachelor's degree or relevant experience
• 10+ years of relevant experience in Change Management, Communications, or Sales Enablement
• Knowledge of common change management approaches and processes
• Demonstrated success navigating complex, dynamic environments and ability to manage conflicting priorities
• Experience translating stakeholder needs into strategies and deliverables
• Advanced writing, storytelling, and planning skills
• Prosci or equivalent certification is required within 1 year

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.

Benefits

• Medical and prescription drug coverage
• Dental and vision insurance
• Voluntary benefits (such as accident, hospital indemnity, and critical illness)
• Short- and long-term disability coverage (provided at no cost to associates)
• Basic life and basic AD&D insurance (provided at no cost to associates)
• 401k retirement plan
• Tax-advantaged accounts: health savings account and flexible spending account
• Ten paid holidays
• 15 days of vacation for new associates beginning on January 1 of each year
• Sick time, personal days, and a paid day for volunteerism
• Eligibility for bonuses and profit sharing
• Employee Assistance Program