Senior Change and Communication Strategist

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

About the role

Drive transformation and inspire engagement by shaping how change happens across the home office. In this role, you’ll design and lead end-to-end change and communication strategies for high-impact initiatives, partnering with leaders to align efforts and mitigate risks. You’ll craft compelling, multi-channel messaging that connects enterprise priorities to actionable steps for stakeholders, ensuring clarity and confidence through every stage of change.

Responsibilities

• Lead strategic change and communication efforts for high-impact initiatives, ensuring clarity and confidence for stakeholders.
• Design and execute end-to-end strategies and tactical solutions that align with enterprise priorities and deliver a seamless experience.
• Partner with leaders and teams to identify risks, integrate efforts, and drive alignment across competing initiatives.
• Craft compelling, multi-channel messaging that connects big-picture goals to actionable steps for our people.
• Balance strategic thinking with hands-on execution, bringing creativity and precision to every stage of change.

Requirements

• 5+ years of experience in change management, communications, or related fields.
• Strong project and content ownership skills.
• Excellent written and verbal communication abilities. Experience writing in AP style and/or Smart Brevity preferred.
• Ability to manage multiple strategic initiatives concurrently.
• Knowledge of change management methodologies and tools; Prosci or equivalent certification preferred.
• Background in multi-channel messaging strategies.
• Ability to interpret stakeholder needs into strategies and deliverables.

Schedule

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.

Benefits

• Medical and prescription drug coverage.
• Dental and vision insurance.
• Voluntary benefits (such as accident, hospital indemnity, and critical illness).
• Short- and long-term disability, basic life, and basic AD&D coverage provided at no cost to associates.
• 401k retirement plan.
• Tax-advantaged accounts: health savings account and flexible spending account.
• Ten paid holidays.
• 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism.
• Eligibility for bonuses and profit sharing.
• Employee Assistance Program.