Senior Casualty Claims Consultant

About the role

It is the responsibility of the Casualty Claims Risk Consultant to deliver tactical, client specific, casualty claims services on assigned accounts in support of Aon’s core brokerage services. This position is for a workers’ compensation professional; however, experience with auto and general liability, is a plus. Work Style: Virtual work from Home. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

Responsibilities

• Identify client exposures and provide customized casualty consulting services for clients to help them reduce their Total Cost of Risk.
• Ensuring the highest level of service from claims administrator(s) and carrier partners.
• Improve client claim outcomes by examining and analyzing key elements and related costs of their claims programs and build best practice-oriented approaches to claims cost containment.
• Introduce appropriate Aon resources and provide project management to ensure commitments are met and results are achieved.
• Establish project plans and budgets.
• May require limited involvement in business development opportunities as dictated by geographic needs.

Requirements

• Proven performer with strong technical knowledge and work experience adjusting or managing workers compensation claims or possess multi-line claims experience with emphasis on casualty lines of coverage.
• Retain proficiency as an insurance professional while maintaining clear and effective communication, both in writing and verbally.
• Fluent in Microsoft office suite, particularly Excel, Word and PowerPoint.
• Minimum education Bachelor’s degree or equivalent relevant experience
• Producer/Broker licensing may be required after hiring

Skills

• Demonstrated expertise in workers’ compensation claims management, with knowledge of casualty lines including auto and general liability, and a commitment to delivering exceptional client outcomes.
• Strong relationship management and communication skills, with the ability to build trust, advocate for clients, and collaborate effectively with clients, carriers, TPAs, Account Executives, and internal partners.