Senior Case Manager

Overview

Samaritan Daytop Village is a nationally recognized comprehensive Health and Human Services Agency serving over 33,000 New Yorkers annually across New York City and the greater New York Area. This non-profit agency seeks a Senior Case Manager who can work anywhere.

Responsibilities

• Coordinates, guides, and supervises activities of direct reporting staff.
• Provides direct supervision of Case Managers.
• Communicates all aspects of contract requirements to staff.
• Led and participates in administrative and staff meetings as required.
• Troubleshoots problems and makes decisions in accordance with program policies, procedures, and protocols.
• Makes sure clients' progress towards their goals is documented via progress notes.
• Conducts periodic reviews of all case documentation to ensure accuracy, completeness, and clarity.
• Conducts chart auditing of client files.
• Manages a case portfolio of approximately 25 clients.
• Participates in monitoring the therapeutic environment to ensure behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
• Provides individual counseling and facilitates caseload group meetings and other assigned groups.
• Provides psycho-education and counseling relevant to chemical dependency and relapse prevention.
• Administers appropriate behavioral interventions as needed.
• Participates in assessment screenings to determine client needs and preferences; formulates and implements treatment, transition, and discharge/continuing care plans collaboratively with individual clients.
• Attends case conferences and other meetings as scheduled.

Qualifications

• Someone with a High School Diploma or Equivalent and five (5) years of experience preferably supervising Case Managers within transitional/shelter programs or related setting.
• Or an Associate's Degree in Human Services or related field with at least two (2) years of experience supervising Case Managers within transitional/shelter programs or related settings.
• Or a Bachelor’s Degree in Human Services with at least one (1) year of experience supervising Case Managers within transitional/shelter programs or related settings.
• Working knowledge of substance abuse treatment modalities and client self-help/support modalities.
• Available to work a flexible schedule as needed in response to participant and staff needs.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.