Senior Case Manager

About the role

Buckhead Smile Center, a thriving two-doctor dental practice in the heart of Buckhead, is seeking a Sales Manager to drive practice growth through exceptional treatment plan presentation and patient financial coordination.

Responsibilities

• Present and close large comprehensive treatment plans with confidence and empathy
• Guide patients through financial options and increase case acceptance
• Utilize and manage third-party financing platforms (CareCredit, Sunbit, Cherry, etc.)
• Collaborate closely with doctors, clinical team, and front office to optimize scheduling and production
• Track performance metrics, conversion rates, and revenue growth initiatives
• Deliver a premium patient experience from consultation through treatment start

Qualifications

• Minimum 3 years of treatment presentation experience in dentistry (required)
• Proven sales background with measurable closing success
• Strong communication, relationship-building, and objection-handling skills
• Knowledge of dental insurance, financing, and patient affordability solutions
• Highly organized, goal-driven, and comfortable working in an in-office environment

Compensation & Benefits

• Competitive base salary starting at $60,000+ plus performance-based bonuses and monthly commissions
• Comprehensive benefits package including:
• Health insurance
• Vision coverage
• 401(k) with employer match
• Life insurance
• Short-term & long-term disability
• Paid time off & paid holidays
• Continuing education opportunities

Requirements

• Education and Training
• 3+ years of dental business office experience
• High school diploma or equivalent
• Management or supervisory experience preferred
• Knowledge of dental terminology
• Knowledge of dental office procedures
• Knowledge of accounting and administrative principles and procedures
• Knowledge of dental practice management software preferred
• Knowledge of MS Office

FLSA Status

Salary, Exempt

Reports to

Director of Sales