Senior Care Manager

About the role

Work directly with clients and their family members, providing support for home care services and community-based care management services. Conduct professional assessments to understand our client's physical, emotional, social, and spiritual needs, develop a care plan that affords a sense of stability, clarity, and peace of mind, and manage the plan.

Be our face in the community: participate on local committees, task forces, and boards. Tasks may include education and presenting to professional groups; raising consciousness and helping professionals learn how we can help them help their clients/patients; setting up meetings with professionals, getting to know them, figuring out what they need/want, and helping create solutions.

This role requires a special professional who is as comfortable with older clients and their families as they are with our client’s satellite support providers, such as Trust Officers, Attorneys, Physicians, and other elite professional service providers. We are looking for someone who has confidence in the value of Care Management services—a teammate who conveys, "I'm so glad you called us, as I know I can truly help you."

Requirements

• Bachelor’s Degree (minimum educational requirement). Preferred: Master’s Degree in a healthcare-related field.
• Ability to interface effectively and professionally with client support, including family, physicians, attorneys, etc.
• Ability to work in a team environment.
• Acceptable degrees: Bachelor’s or Master’s in Social Work, Nursing, Gerontology, Psychology, Health and Human Services, Occupational Therapy, or licensure in nursing (LVN/LPN or RN).
• Preferred: A minimum of two (2) years experience in care management; experience working with the aging population is preferred (other professional experience may substitute).
• Excellent written and verbal communication skills.
• PC literacy.
• Valid driver’s license and proof of current auto insurance.

About Arosa

Arosa is a best-in-class national provider of in-home care and care management services, with offices in North Carolina, Illinois, Texas, Nevada, Florida, Massachusetts, New Jersey, Tennessee, Utah, Georgia, California, Kansas, and Missouri. The company is creating new standards of care in the fast-growing, in-home care industry while maintaining a focus on professionalizing direct care jobs and celebrating the meaningful work of caregivers.

At Arosa, we believe that the highest quality in-home care can only be delivered by professionals who feel cared for themselves. We are dedicated to attracting, training, retaining, and treasuring the best care professionals. Our team-based approach allows us to support our teammates while offering clients tailored, integrated support. We know that the integration of care management and home care leads to higher satisfaction for individuals and their families.

Our senior care services combine the expertise of professional Care Managers with the compassion of dedicated Caregivers to deliver better experiences for seniors and their families. Every day, we work to honor our mission: to create superior models of care and better quality jobs for our care teammates. We are bold in our efforts to improve the experiences of our clients, their families, and our care professionals.