Senior Business Solutions Analyst

About the role

The Business Solutions Team represents all business stakeholders in the definition and prioritization of the initiatives, projects, and efforts within CIG. The Senior Business Solutions Analyst facilitates design, development, and deployment of solutions, tools, and processes required by stakeholders, including policy administration, billing, sales, and customer portal solutions. This role is a core member of the Business Solutions Team and will engage in thought partnership with business stakeholders to identify and recommend solutions to business needs.

Responsibilities

• Facilitate design, development, and deployment of solutions, tools, and processes required by stakeholders, including policy administration, billing, sales, and customer portal solutions.
• Engage in thought partnership with business stakeholders to identify and recommend solutions to business needs.
• Work with Business Solutions colleagues and business stakeholders to identify, recommend, and define requirements for solutions to business stakeholder needs, particularly with the most complex projects.

Requirements

• Bachelor's degree in business, technology, mathematics, or related field (or equivalent experience), and continuing education related to the job.
• 5 to 7 years of Business Analysis experience or related work experience in P&C insurance (Personal Lines, Commercial, Agriculture), particularly with respect to operations, business processes and business solutions with demonstrated achievements and/or progressive responsibilities.
• Guidewire knowledge and experience is ideal.
• An ability to quickly learn and apply acquired knowledge essential to the position.
• Robust communication skills through written and verbal communication, with technical and non-technical audiences.
• Aptitude to promote and foster teamwork and a collaborative work-environment.
• Strong problem solving and problem identification skills to Identify and mitigate obstacles and conflicts in advance.

Qualifications

• Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.

Skills

• Quick learning and application of acquired knowledge.
• Robust communication skills (written and verbal).
• Ability to promote and foster teamwork and a collaborative work-environment.
• Strong problem-solving and problem-identification skills.

Benefits

• Accrue twenty-one days of Paid Time Off during your first year.
• Up to eighty-seven percent of benefits are covered by CIG for you and your family members - Medical, Dental, Vision plans, Telehealth.
• One hundred percent covered plans - Basic Life & AD&D, Employee Assistance, Leave Management, Long Term Disability, Short Term Disability (Outside of CA), Employee Benefit Advocacy Hot Line, Family Caregiver Support (Homethrive), Child Care Resources (Tootris), Business Travel Accident Protection, Voluntary benefit offerings - Short-term Disability (CA only), Voluntary Life AD&D self, spouse, and child plans, Flexible Spending (FSA), Health Savings (HSA), Hospital Indemnity, Accidental Injury, Pet Insurance, Critical Illness, ARAG Legal Services, Norton LifeLock, Nine paid holidays, plus two floating holidays, Above and Beyond Reward Recognition Program - Kudos & Shout Out Points Program, Quarterly Above and Beyond Bonus Program, Annual Above and Beyond Bonus Program.
• Discount partnerships - Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more.
• Insurance, educational reimbursement, and bonus programs.
• Employee Referral Bonus Program.
• Home and Auto Insurance Discount Program.
• Paid Volunteer Time Through company-planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
• Retirement savings benefit (401k and Roth + match).
• Health & Financial Wellness - Wellness platform, tools, and events - Vitality, Health Savings Account match, Financial Wellness Resources.

Pay

$80,415.00 - $133,624.00

Schedule

This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Reno (NV), Monterey (CA), Roseville (CA), Bakersfield (CA), Phoenix (AZ), and Spokane (WA).