Senior Business Operations Manager

About the role

We're hiring a Senior Business Operations Manager to join our Business Operations team, reporting to the VP of Business Operations. This role is critical to scaling through our next phase of growth. At heart, it is a horizontal role: you will partner with leaders across the company to turn ambiguous strategic problems into structured decisions, durable operating systems, and measurable outcomes. Your work will span strategic planning, cross-functional initiatives, analytics, and operating cadence — solving high-leverage problems and unlocking growth.

Qualifications

• 5+ years of experience in roles that require strong business judgment (including under uncertainty), cross-functional execution, and comfort with ambiguity; breadth and comfort across different kinds of environments is critical
• Solid analytical and quantitative skills; comfortable building operating, financial, or market models from scratch
• Entrepreneurial mindset and high ownership: creative thinking, always willing to roll up your sleeves, and try new things
• Hands-on technical capability across the data stack that makes a modern company run — data lakes, data pipelines, systems of record (CRM, ERP, and similar), and analytics/BI — and able to dig into technical questions and root causes when needed
• Passion for unlocking new capabilities with modern AI tooling is a must. You can build your own prototypes to show what's possible, and have a sense for what it takes to turn a prototype into something the business can rely on
• Solid project management fundamentals: you can run a cross-functional workstream without needing a dedicated program manager backstopping you
• Excellent written and verbal communication: you can tailor a message from IC to executive audience
• Proven track record of influencing without authority across functions and levels

Benefits

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location. Salary range(s) for this role: $160,000 - $240,000 USD