Senior Business Operations Manager

About the role

The Chief Business Office (CBO) Business Operations team is seeking a Senior Business Operations Manager to drive financial rigor, operational consistency, and strategic alignment across day-to-day operations for the CBO Organization.

Responsibilities

• Drive full program ownership for CBO budgets, including AI-specific costs and ROI, and tie back to broader LRP financial process and models, establishing end-to-end operational workflows, financial discipline, and strategic accountability across the organization
• Lead budget allocation recommendations and scenario modeling to provide leadership with data-driven alternatives and impact analyses during strategic planning pivots
• Architect and deliver Long Range Plan (LRP) and Annual Planning Financial inputs for the Chief Business Officer, collaborating closely with strategic stakeholders to build multi-year financial projections that align with overarching corporate visions
• Drive high-impact strategic initiatives using program management best practices, ensuring complex, cross-functional programs are delivered on time, within scope, and aligned with core leadership objectives
• Streamline core operational processes and infrastructure by evaluating and implementing AI tools and automated workflows that scale efficiency, eliminate functional silos, and track ROI
• Lead ongoing change management and organizational agility, building robust mitigation strategies to navigate risks and blockers to drive business outcomes

Requirements

• Bring 7+ years of experience in Business Operations, Program Management, Strategic Finance, Strategy Consulting, or a highly analytical corporate strategy role within a fast-paced, scaling environment
• Demonstrate high autonomy and strong strategic partnership skills, with a proven history of acting as a trusted advisor to organizational leadership and driving complex programs end-to-end with minimal guidance, driving business outcomes
• Possess a demonstrated mastery over strategic initiatives, with extensive expertise in architecting and steering large-scale, cross-functional programs using industry-standard program management frameworks and best practices
• Maintain strong executive presence and stakeholder influence, paired with exceptional communication skills and a natural ability to synthesize complex operational or financial narratives into clear insights for C-suite and executive leadership
• Bring a forward-thinking approach to tech strategy and AI fluency, including practical experience evaluating, implementing, and scaling AI tools and automated workflows to optimize team efficiency
• Model uncompromising accountability, discretion, and meticulous attention to detail, alongside superior organizational skills and a proven ability to manage highly sensitive company and financial records with absolute confidentiality

Qualifications

• Energetic and adaptable approach to managing a fluid portfolio of projects across global teams in multiple time zones
• Willing to travel as required by business needs

Skills

• Advanced financial and operational rigor, backed by deep financial acumen and a track record of driving complex annual planning processes, managing multi-million dollar budgets, and executing data-driven resource scenario modeling
• A demonstrated mastery over strategic initiatives, with extensive expertise in architecting and steering large-scale, cross-functional programs using industry-standard program management frameworks and best practices
• A forward-thinking approach to tech strategy and AI fluency, including practical experience evaluating, implementing, and scaling AI tools and automated workflows to optimize team efficiency
• A model of uncompromising accountability, discretion, and meticulous attention to detail, alongside superior organizational skills and a proven ability to manage highly sensitive company and financial records with absolute confidentiality

Benefits

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $118,000 and $186,000/year, with an expected On Target Earnings (OTE) between $133,000 and $210,000/year (including bonus or commission).

Additionally, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs), providing you with a piece of our company.

Braze offers benefits such as:

• Competitive compensation that may include equity
• Roth and Roth-Same-Day Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• A collaborative, transparent, and fun culture recognized as a Great Place to Work®

Pay

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $118,000 and $186,000/year, with an expected On Target Earnings (OTE) between $133,000 and $210,000/year (including bonus or commission).

Schedule

Not specified